Velonetic
Insurance
InsuranceTechnician(AnalystBusinessProcessTransactions)
“Insurance Technician (Analyst Business Process Transactions) at Velonetic. Skills: Insurance Technician, Data Entry, Process Transactions. Reviewing technical processing submissions. Validating data”
What You'll Achieve.
Meet agreed market service levels in respect of quality and turnaround time; Accurate and timely capture of required information; Satisfactory resolution of technical questions and issues; Achieve high standards of quality in line with customer expectations; Work within established guidelines and service levels
Industry & Context.
Review and validate customers’ technical questions and issues; Dealing with and resolving problems with independent judgement; Good analytical and problem-solving skills
Reside and have the Right to Work in the UK
What They're Looking For.
Must Have
numeracy, verbal and literacy skills, Work to a high level of accuracy with attention to detail, organisational, personal and time management skills, Ability to build productive networks and relationships with a variety of internal and external customers / colleagues, Willingness to learn about London Insurance Market practices and procedures, Adapts positively to support change initiatives, promoting professional image of self and the team, Good analytical and problem-solving skills, Ability to work independently and as part of a team
Nice to Have
understanding of London Market practices, previous insurance industry experience, Previous insurance industry experience preferred
What You'll Do.
Reviewing technical processing submissions
Obtaining additional information
Correcting inaccuracies
Identifying non-compliant data
Processing non-cash /cash entries
Ensuring high standards of quality
Communicating with customers internally and externally
Developing and maintaining technical knowledge
Working with and training less experienced employees
Managing time and productivity effectively
Dealing with and resolving problems
Demonstrating and encouraging commitment to team objectives
How You'll Work.
Team & Collaboration
Effective liaison with the Underwriters, Brokers and/or any other teams; Ability to build productive networks and relationships with a variety of internal and external customers / colleagues; Ability to work as part of a team; Encouraging commitment to team objectives
Communication Scope
Effective liaison; Communication by email and telephone; Communicating with customers internally and externally
Applying for this Insurance Technician (Analyst Business Process Transactions) role?
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