Salesforce
InstructorsSenior
Neural analysis suggests this role is
optimal for Senior candidates.
“Instructors Senior at Salesforce. Skills: Instructor-led training, Customer enablement, Product expertise. Deliver instructor-led training. Help customers adopt Salesforce products”
What You'll Achieve.
Meet a 4.7/5 CSat average; 30–35 delivery days per quarter
What They're Looking For.
Must Have
Deliver instructor-led training, Teach virtual and in-person classes, Guide customers through hands-on exercises, Troubleshoot to build practical product skills, Act as subject matter experts, Answer questions in real time, Help customers apply Salesforce capabilities, Facilitate live virtual and in-person sessions, Manage hands-on exercises, Troubleshoot issues, Adapt as products evolve, Deliver to beginner through advanced audiences, Meet a 4.7/5 CSat average, 30–35 delivery days per quarter, English delivery is required
Nice to Have
Familiarity with Salesforce Agentforce, Familiarity with Data Cloud, Programming experience, Proficiency in Spanish, Proficiency in Portuguese
What You'll Do.
Deliver instructor-led training
Help customers adopt Salesforce products
Teach virtual and in-person classes
Guide customers through exercises
Build practical product skills
Drive successful adoption
Act as subject matter experts
Answer questions in real time
Apply Salesforce capabilities
Share feedback from classroom
How You'll Work.
Team & Collaboration
Collaborate with Content teams; Collaborate with Product teams; Collaborate with Cloud Success teams
Communication Scope
Communicators
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category Employee Success Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Salesforce Instructors deliver instructor-led training that helps customers adopt and activate Salesforce products and features. They teach both virtual and in-person classes, guiding customers through hands-on exercises, real-world scenarios, and troubleshooting to build practical product skills and drive successful adoption. Deliveries range from 90-minute sessions to 5-day courses. This role requires individuals who are passionate about learning and teaching, and who can learn new products and features in a dynamic, evolving environment. Instructors act as subject matter experts in the classroom, answering questions in real time and helping customers apply Salesforce capabilities to their business needs. Instructors also collaborate closely with Content, Product, and Cloud Success teams, sharing feedback from the classroom to improve training and better support customer experiences. Ideal candidates are experienced in facilitating live virtual and in-person sessions, managing hands-on exercises, troubleshooting issues, and adapting as products evolve. They are strong communicators who enjoy working directly with customers and enabling them to get va
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