Kaplan
Securities
InstructorManager&ProgramDelivery(Securities)
Neural analysis suggests this role is
optimal for Manager candidates.
“Instructor Manager & Program Delivery (Securities) at Kaplan. Skills: Instructional faculty management, Program delivery, Securities industry. Manage instructional faculty. Provide coaching and feedback”
What You'll Achieve.
Ensure high NPS; Protect departmental margins
Industry & Context.
What They're Looking For.
Must Have
Bachelor's degree, 5+ years Securities industry experience, 4+ years educational management experience, Demonstrated leadership skills, Excellent communication skills, Ability to streamline processes, High degree of organizational skills
Nice to Have
Prior experience in education management in a for-profit organization
What You'll Do.
Manage instructional faculty
Provide coaching and feedback
Ensure elite student outcomes
Oversee instructor assignment
Ensure instructor placement
Partner to launch new programs
Meet instructional requirements
Provide corrective action
Approve faculty payroll
Manage instructional costs
Identify new instructional talent
Participate in onboarding
Resolve student issues
Collaborate on delivery plans
Design instructional plans
Customize instructional delivery
Provide insights to teams
Maintain instructor records
Support capacity planning
How You'll Work.
Team & Collaboration
Partner with Sales teams; Partner with Customer Success; Collaborate with Delivery Assurance; Collaborate with Institutional Sales; Collaborate with Content teams; Collaborate with Product teams
Communication Scope
Excellent communication
Full Job Description
**Job Title ** Instructor Manager & Program Delivery (Securities) **Job Description** For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them. The **Manager, Instruction & Program Delivery (Securities)** is responsible for the front-line leadership, performance, and engagement of Kaplan’s instructional faculty. This role ensures the high-quality fulfillment of live and synchronous learning programs by matching expert teaching talent with student demand across retail and institutional channels. The Manager serves as a primary point of contact for faculty support and a strategic partner to Sales and Customer Success teams, occasionally acting as an instructional subject matter expert to help customize programs for institutional clients. By balancing talent development with operational precision, the Manager ensures a seamless and equitable experience for students while maintaining strict fiscal oversight of instructional expenses. **_Primary/Key Responsibilities_** * Faculty Performance & Engagement: Manage a pool of part-time instructional talent, providing consistent coaching, performance feedback, and professional development to ensure elite student outcomes and high NPS. * Instructional Placement & Resource Optimization: Oversee the strategic assignment of teachers to classes and tutoring sessions. This includes either directly executing assignments or providing expert guidance to Coordinators to ensure the "best-fit" instructor is placed based on product expertise and student needs. * Operational Implementation: Partner with multiple teams to launch new classes a
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