Turnitin, LLC

Education

InstructionalDesigner

$565–845k ~AI est. Mexico FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Instructional Designer at Turnitin, LLC. Skills: Instructional design, Content development, Customer training, SaaS training. Design online learning experiences. Apply instructional design principles”

What You'll Achieve.

Drive customer product adoption; Drive customer self-sufficiency; Drive customer renewal; Support long-term customer success; Build customer confidence; Build customer expertise; Improve product adoption; Improve user success; Continuously improve content; Continuously improve experiences

Industry & Context.

Education

What They're Looking For.

Must Have

100% fluency in English and Spanish, 3+ years designing/developing customer-facing product training, 3+ years designing/delivering online self-paced product training, Experience translating English learning content into Spanish, Proficiency with Articulate 360, Rise, Storyline, Experience developing/publishing learning content in LMS, Knowledge of instructional design principles, Knowledge of adult learning methodologies, Experience analyzing learner engagement data, Experience analyzing feedback, Experience analyzing learning effectiveness metrics, Project management skills, Organizational skills, Adaptable, Comfortable working in fast-paced environments

Nice to Have

Experience with Skilljar LMS, Experience with AI tools

What You'll Do.

Design online learning experiences

Apply instructional design principles

Apply scalable development practices

Create educational content

Leverage eLearning authoring tools

Leverage multimedia tools

Explore emerging technologies

Leverage AI-powered tools

Enhance instructional design

Streamline development workflows

Improve learning experiences scalability

Improve learning experiences efficiency

Develop performance-based assessments

Ensure learning assets meet standards

Own instructional design process

Manage multiple projects

Meet target timelines

Collaborate with cross-functional teams

Stay informed about product functionality

Develop understanding of customer personas

Translate customer challenges

Analyze learner engagement data

Analyze learning effectiveness metrics

Improve educational content

Improve learning experiences

How You'll Work.

Team & Collaboration

Cross-functional teams; Product teams; Customer Experience teams; Customer Success teams; Customer Onboarding teams; Product Marketing teams

Communication Scope

Written communication; Verbal communication

Process & Methodology

Project management, Organizational skills

Full Job Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Turnitin is looking for an experienced Instructional Designer based in Mexico to join our Customer Education team and help create engaging, innovative learning experiences that support customer onboarding and product adoption. You will design and develop interactive learning content that helps customers quickly build confidence and expertise using Turnitin solutions. As part of an agile, collaborative team, you’ll work closely with Product, Customer Experience, Customer Success, Customer Onboarding and Product Marketing partners to translate complex product functionality into clear, effective learning experiences. We’re looking for someone who is adaptable, detail-oriented, and comfortable working in a fast-paced, evolving environment, where products, priorities, and opportunities continue to grow and change. The ideal candidate is also curious about emerging technologies and has familiarity with

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