Amazon.com Services LLC
Retail
InstockManager,SiteSupport,WWGSInventoryManagement
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“Instock Manager, Site Support, WWGS Inventory Management at Amazon.com Services LLC. Skills: Inventory management, Supply chain, Data analysis. Manage inventory availability. Manage inventory health metrics”
What You'll Achieve.
Improve in-stock rates; Reduce waste; Improve revenue; Improve profitability; Improve customer experience; Ensure consistent product availability
Industry & Context.
Root cause analysis; Data analysis
Occasional travel
What They're Looking For.
Must Have
Bachelor's degree or equivalent, 2+ years supply chain experience, 2+ years inventory management experience, 2+ years project management experience, 2+ years Excel experience
Nice to Have
1+ years professional work experience, Experience in SQL, Experience in relational databases, Knowledge of statistics, Knowledge of analytical techniques, Experience with process improvement, Experience with Kaizen, Experience with Six Sigma, Experience creating process improvements with automation, Experience creating process improvements with analysis
What You'll Do.
Manage inventory availability
Manage inventory health metrics
Improve in-stock rates
Optimize inventory planning
Perform business analysis
Identify opportunities to improve revenue
Identify opportunities to improve profitability
Identify opportunities to improve customer experience
Track purchase orders
Investigate delivery delays
Resolve order issues with vendors
Resolve order issues with suppliers
Partner with internal teams on purchasing workflows
Partner with internal teams on purchasing tools
Partner with internal teams on process improvements
Manage day-to-day operational relationships with vendors
Manage day-to-day operational relationships with suppliers
Ensure consistent product availability
Analyze data to identify root causes of inventory
Implement corrective actions
Support forecasting activities
Provide input on demand patterns
Collaborate with category teams
Understand product assortment
Understand seasonal needs
Communicate inventory performance to stakeholders
Learn best practices in supply chain management
Create new processes for improvement
Optimize inventory levels
Work with vendors on operational improvements
Partner with internal teams on automation initiatives
Lead cross-functional initiatives
Improve customer experience
Enable new capabilities for business
Pivot based on new challenges
Pivot based on learning
How You'll Work.
Team & Collaboration
Cross-functional partners; Internal teams; Category teams; Vendors; Suppliers
Process & Methodology
Project management
Full Job Description
Amazon's Worldwide Grocery Stores (WWGS) - Inventory Management business is transforming the grocery shopping experience through innovative retail formats. We are seeking an Instock Manager to join our team and play a critical role in ensuring customers find the products they want, when they want them. This role focuses on managing inventory availability and health across our grocery stores and fulfillment centers, partnering with vendors and internal teams to optimize the customer experience. Amazon's grocery business has experienced remarkable growth, with groceries becoming some of our most frequently purchased items alongside everyday essentials like paper towels and household products. We've expanded same-day delivery for fresh groceries to over 2,300 U.S. cities, with perishable items like fruits and vegetables leading customer demand. As an Instock Manager, you will be responsible for tactical execution of inventory strategies, working within defined frameworks to improve in-stock rates and reduce waste. You will analyze data to identify opportunities, manage vendor relationships, and collaborate with cross-functional partners to drive operational improvements. This is an excellent opportunity for someone to build foundational skills in inventory management while making a direct impact on customer satisfaction. Key job responsibilities - Manage inventory availability and health metrics to improve in-stock rates and optimize inventory planning. - Perform business analysis to identify opportunities to improve revenue, profitability, and customer experience. - Track purchase orders, investigate delivery delays, and resolve order issues with vendors and suppliers. - Partner with internal teams on purchasing workflows, tools, and process improvements. - Manage day-to-day operational relationships with vendors and suppliers to ensure consistent product availability. - Analyze data to identify root causes of inventory issues and implement corrective actions. - Suppo
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