Kone
InstallationSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Installation Supervisor at Kone. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. manage and control projects from sales/installation hand-over to completion at handover to client and Maintenance. leading and managing the installation team to ensure safe, high quality, complete-on-time delivery of KONE solutions within budget”
What You'll Achieve.
Installation performance (ITE, ISE); Project COT; Customer satisfaction; Work In Progress (including equipment in Consolidation Center); Pre-calc to Post calc CM2; Safety Performance record (IIFR); Contribution / Support of colleagues in Installation, Sales and Maintenance; First year call-out rate; Achieving R80 targets
Industry & Context.
Analysis and problem solving; Identifies issues and makes timely, tough and objective decisions, also under pressure; Takes calculated risks; Analysis information in a logical and systematic way; Identifies the cause or causes of a problem; Proposes practical solutions to address identified problems; Explores a range of possible solutions
Accountable for Site Safety, Responsible for securing efficient management of environmental aspects of the installation (waste handling, hazardous material, minization of travel)
What They're Looking For.
Must Have
Familiar with installation method requirements and site preparation, Basic knowledge of construction industry contracts, Communication skills, Progress reporting and controlling costs (varies according to the size of the project), Basic IT user skills, Experience in the elevator and escalator industry, Prior working experience in an allied industry, Educational qualification (college/university), Knowledge of KONE installation methods documentation, Understanding and managing the installation process according to the S-plan, Basic knowledge of elevator regulations and codes applicable according to the area, Working knowledge of KONE Way processes applicable to installation projects, Reporting tools, SAP, IT literate, Knowledge of KONE Project Management methodology
What You'll Do.
manage and control projects from sales/installation hand-over to completion at handover to client and Maintenance
leading and managing the installation team to ensure safe
complete-on-time delivery of KONE solutions within budget
acts as the KONE interface to customer and other stakeholders throughout the Fulfil process
support the sales team in pre-tender and tender activities as requested
delivery of the installation project
securing efficient management of environmental aspects of the installation (waste handling
minization of travel)
financial result of the project
Participates to the sales/installation hand-over and validates the term of the order received from the customer together with the salesperson
Prepares the overall installation program and resource planning
planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and Non KONE factory material suppliers
site preparations and follow-up of site readiness
use of correct KONE installation methods throughout the installation
cost control as per action plans during budget
and pre-calculated CM2% towards achieving the R80 targets
administrative activities of the project including daily human resource management (absences
time sheet review/approvals)
reports project progress (schedule
budget and risks) to his superiors
maintaining project documentation
Updates information to company management systems (eg S-plan milestone updates)
Collaborates with Accounts payable / Controlling to ensure site activities are planned and executed in accordance with contractual payment terms and actual payments received
final testing of the equipment and handover to maintenance
customer satisfaction and quality of installation
Sub-contractor quality and Safety performance
Single point of contact towards the customer during installation regarding site management
responsible for internal and external communication during the project
Aims at achieving allocated sales targets and add-on sales and variations during installations
Develops and maintains a cordial and professional relationship with the sub-contractors
people (site operatives) development and wellbeing
and managing the performance of the team and individuals
Determines objectives
plans as well as organizes
and motivates the installation team
Identifies field operative training needs and manages training plans
How You'll Work.
Team & Collaboration
cross-functional coordination; Collaborates with Accounts payable / Controlling to ensure site activities are planned and executed in accordance with contractual payment terms and actual payments received; Contribution / Support of colleagues in Installation, Sales and Maintenance; Inspires, energizes and coaches the team and individuals and celebrates success; Empowers and gets the best out of others; Provides prompt feedback; Develops high-performing talent; Promotes diversity as a strategic competitive advantage; Leads the team and individuals with attention to detail; Clearly communicates the team’s direction, provides support and follow through; Identifies and secures needed resources and delegates work appropriately to others; Communicates clear expectations and takes action when individuals fail to meet them; Shares information widely; Treats others with dignity and respect; Respects different needs and viewpoints; Creates trust and a sense of team spirit; Maintains confidentiality and holds to agreements; Obtains co-operation by active listening and sensitivity towards situations and people; Establishes working relationships and effective internal and external networks; Achieves consensus, closes deals or discussions with clear understanding of agreement
Communication Scope
Communication skills; Single point of contact towards the customer during installation regarding site management, responsible for internal and external communication during the project
Process & Methodology
process management, resource planning, Progress reporting and controlling costs (varies according to the size of the project), Understanding and managing the installation process according to the S-plan, Working knowledge of KONE Way processes applicable to installation projects, Knowledge of KONE Project Management methodology, Accountable for the delivery of the installation project, Prepares the overall installation program and resource planning, Ensures cost control as per action plans during budget, and pre-calculated CM2% towards achieving the R80 targets, Reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to his superiors, Updates information to company management systems (eg S-plan milestone updates)
Full Job Description
### Installation supervisor’s role is to manage and control projects from sales/installation hand-over to completion at handover to client and Maintenance. Supervisor is in charge of leading and managing the installation team to ensure safe, high quality, complete-on-time delivery of KONE solutions within budget. He/she acts as the KONE interface to customer and other stakeholders throughout the Fulfil process. In addition to this supervisor is expected to support the sales team in pre-tender and tender activities as requested. ### ### Site supervision process * ### Accountable for the delivery of the installation project * ### Accountable for Site Safety * ### Responsible for securing efficient management of environmental aspects of the installation (waste handling, hazardous material, minization of travel) * ### Accountable for the financial result of the project (cannot be responsible for costs associated with changes in factory prices or exchange rate variables) * ### Participates to the sales/installation hand-over and validates the term of the order received from the customer together with the salesperson * ### Prepares the overall installation program and resource planning * ### Responsible for planning and organizing the delivery and storage of materials and tools to the site and placing the orders to subcontractors and Non KONE factory material suppliers * ### Responsible for site preparations and follow-up of site readiness * ### Accountable for use of correct KONE installation methods throughout the installation * ### Ensures cost control as per action plans during budget, and pre-calculated CM2% towards achieving the R80 targets * ### Responsible for administrative activities of the project including daily human resource management (absences, time sheet review/approvals) and reports project progress (schedule, installation hours, fitter time sheets, budget and risks) to his superiors * ### Responsible for maintaining project documentation * ### Updates i
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