InstallationSuccessCoordinator

## **Job Description** * Provides pre-sales and/or post-sales consulting to benefit Agilent customers in areas such as product/service order fulfillment processes, customer service requests such as end-to-end order status management, repair /calibration requests, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration. * Manages and coordinates the end-to-end customer experience (from order to installation) by applying broad knowledge of customer situations, company processes, local laws, financial requirements, and international compliance requirements related to customer sales contracts and product shipment. * Resolves customer service issues for complex, multi-country or multi-regional accounts. * Acts as a liaison between customers and appropriate internal organizations such as Sales, Manufacturing, Logistics and Service Delivery to resolve customer inquiries. * Influences changes to production and/or shipping schedules and price changes. * May identify and follow up on business opportunities. * May be responsible for project management of country, regional or multi-country projects. * May require ability to read/write in one or more languages. ## ## **Qualifications** * Bachelor's or Master's Degree or equivalent. * Post-graduate, certification, and/or license may be required. * 2+ years relevant experience. **Additional Details** This job has a full time weekly schedule. Applications for this job will be accepted until at least May 29, 2026 or until the job is no longer posted. The full-time equivalent pay range for this position is $28.27 - $44.17/hr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more abou