Listen Labs

Revenue

InsightsAnalyst

$85–110k San Francisco, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Insights Analyst at Listen Labs. Skills: Data analysis, Customer insights. Analyze qualitative and quantitative data. Ensure quality assurance”

What You'll Achieve.

Unlock full value of Listen Labs; Translate insights into decisions; Make faster product decisions; Make smarter product decisions

Industry & Context.

Revenue
Problems you'll solve

Troubleshoot

What They're Looking For.

Must Have

2+ years of experience, client-facing market research, insights roles, high attention to detail, organizational skills, working across qualitative and quantitative inputs, simplifying complex ideas, working across teams, curious, analytical, focused on helping customers succeed, thrives in ambiguity, fast-changing environments

Nice to Have

PhD preferred

What You'll Do.

Analyze qualitative and quantitative data

Ensure quality assurance

Support creation of insights briefs

Support creation of presentations

Deliver actionable insights

Become expert on Listen platform

Advocate for best practices

Advocate for quota structure

Advocate for platform utilization

Serve as strategic partner

Identify opportunities to utilize platform

Address customer needs

Support team members onboarding customers

Help customers troubleshoot

Identify opportunities for process improvements

Identify opportunities for workflow improvements

Identify opportunities for product improvements

Enhance team experience

Enhance client experience

Collaborate with internal teams

Champion customer perspective

Influence roadmap priorities

Balance high-quality craft

Balance rapid iteration

Balance experimentation

How You'll Work.

Team & Collaboration

Product teams; Research teams; Marketing teams; Internal teams; Recruitment Ops; Engineering teams; Sales teams

Communication Scope

Simplify complex ideas

Full Job Description

TL;DR: We’re hiring for our Insights team to help our customers unlock the full value of Listen Labs. You’ll partner directly with product, research, and marketing leaders at some of the world’s most innovative companies to translate insights into decisions. Background Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions. Company highlights — entirely product-led: - World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds). - Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership. - Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G. - Performance: Industry-leading win rate driven by a highly differentiated product. - Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions. - Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s. What You’ll Do - Analyze qualitative and quantitative data, ensure quality assurance, and support the creation of insights briefs and presentations that deliver actionable insights. - Become an expert on the Listen platform, advocating for best practices, quota structure, and platform utilization for analysis. - Serve as a strategic partner — proactively identifying opportunities to utilize the platform to address customer needs. - Support team members with onboarding new customers, supplementing training, and helpin

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