Listen Labs
Revenue
InsightsAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Insights Analyst at Listen Labs. Skills: Data analysis, Customer insights. Analyze qualitative and quantitative data. Ensure quality assurance”
What You'll Achieve.
Unlock full value of Listen Labs; Translate insights into decisions; Make faster product decisions; Make smarter product decisions
Industry & Context.
Troubleshoot
What They're Looking For.
Must Have
2+ years of experience, client-facing market research, insights roles, high attention to detail, organizational skills, working across qualitative and quantitative inputs, simplifying complex ideas, working across teams, curious, analytical, focused on helping customers succeed, thrives in ambiguity, fast-changing environments
Nice to Have
PhD preferred
What You'll Do.
Analyze qualitative and quantitative data
Ensure quality assurance
Support creation of insights briefs
Support creation of presentations
Deliver actionable insights
Become expert on Listen platform
Advocate for best practices
Advocate for quota structure
Advocate for platform utilization
Serve as strategic partner
Identify opportunities to utilize platform
Address customer needs
Support team members onboarding customers
Help customers troubleshoot
Identify opportunities for process improvements
Identify opportunities for workflow improvements
Identify opportunities for product improvements
Enhance team experience
Enhance client experience
Collaborate with internal teams
Champion customer perspective
Influence roadmap priorities
Balance high-quality craft
Balance rapid iteration
Balance experimentation
How You'll Work.
Team & Collaboration
Product teams; Research teams; Marketing teams; Internal teams; Recruitment Ops; Engineering teams; Sales teams
Communication Scope
Simplify complex ideas
Full Job Description
TL;DR: We’re hiring for our Insights team to help our customers unlock the full value of Listen Labs. You’ll partner directly with product, research, and marketing leaders at some of the world’s most innovative companies to translate insights into decisions. Background Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions. Company highlights — entirely product-led: - World-Class Team: Founded by serial entrepreneurs (previous AI exit), former co-founders, and talent from Jane Street, Twitter, Stripe, Affirm, Bain, Goldman Sachs, and many more Sequoia-backed startups (plus IOI/ICPC backgrounds). - Hypergrowth: We're a fast-growing team backed by top-tier investors that's grown several-fold in the past year, and we're set on multiplying that again. We move fast, care deeply about craft, and love working with people who take ownership. - Traction: Rapid growth across segments with enterprise wins at Google, Microsoft, Nestlé, and P&G. - Performance: Industry-leading win rate driven by a highly differentiated product. - Market Validation: Consistently winning customers across all segments with over six-figure lands that lead to quick expansions. - Viral Product: Interviews are shared with tens of thousands of viewers, fueling PLG, organic expansion, and daily inbound from Fortune 500s. What You’ll Do - Analyze qualitative and quantitative data, ensure quality assurance, and support the creation of insights briefs and presentations that deliver actionable insights. - Become an expert on the Listen platform, advocating for best practices, quota structure, and platform utilization for analysis. - Serve as a strategic partner — proactively identifying opportunities to utilize the platform to address customer needs. - Support team members with onboarding new customers, supplementing training, and helpin
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