Cox Business
Telecommunications
InsideSolutionsRepresentative(CoxBusiness)
“Inside Solutions Representative (Cox Business) at Cox Business. Skills: Sales, Customer solutions, Relationship building. Handle inbound business customer calls. Provide overflow support”
What You'll Achieve.
Meet annual incentive/commission target
Industry & Context.
Issue resolution; Serviceability assessment
5% travel
What They're Looking For.
Must Have
5 years of experience in a related field or a high school diploma/GED with 3 years of experience or an associate degree, a bachelor’s degree or certification in a related discipline, Proficiency with computers and common business software
Nice to Have
Associate degree or technical certification, 2 years of sales experience, 2 years of experience selling over the phone, 6 months of experience selling telecommunications products and services
What You'll Do.
Handle inbound business customer calls
Provide overflow support
Follow up on sales opportunities
Generate new business leads
Cultivate long-term client relationships
Educate customers on installed products
Listen to customers to understand needs
Offer tailored solutions
Develop proposals and presentations
Assess serviceability of client locations
service levels and terms
Collaborate with sales engineers
Perform ROI assessments
Complete orders with sales support
Share customer insights and feedback
How You'll Work.
Team & Collaboration
Sales engineers; Sales support; Marketing team
Communication Scope
Presentations; Proposals
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