Cox Communications, Inc.
InsideSolutionsRepresentative
Neural analysis suggests this role is
optimal for Individual Contributor candidates.
“Inside Solutions Representative at Cox Communications, Inc.. Skills: Sales, Customer relationship management. Handle inbound business customer calls. Provide overflow support”
Industry & Context.
Troubleshooting service issues
5% travel
What They're Looking For.
Must Have
5 years of experience in a related field or a high school diploma/GED with 3 years of experience or an associate degree, a bachelor’s degree or certification in a related discipline, Proficiency with computers and common business software
Nice to Have
Associate degree or technical certification in a related discipline, 2 years of sales experience with a proven track record of meeting quotas, 2 years of experience selling over the phone, 6 months of experience selling telecommunications products and services
What You'll Do.
Handle inbound business customer calls
Provide overflow support
Follow up on sales opportunities
Generate new business leads
Cultivate long-term client relationships
Build a strong customer base
Educate customers on installed products
Listen to customers to understand needs
Offer tailored solutions
Develop proposals and presentations
Assess serviceability of client locations
service levels and terms
Collaborate with sales engineers
Resolve installation or service issues
Perform ROI assessments
Request referrals from existing customers
Complete orders with sales support
Maintain customer satisfaction
Share customer insights with marketing team
How You'll Work.
Team & Collaboration
Sales engineers; Sales support; Marketing team
Communication Scope
Proposals; Presentations
Full Job Description
**Company** Cox Communications, Inc. **Job Family Group** Sales **Job Profile** Inside Solutions Representative - CCI **Management Level** Individual Contributor **Flexible Work Option** Hybrid - Ability to work remotely part of the week **Travel %** Yes, 5% of the time **Work Shift** Day **Compensation** Hourly pay rate is $17.40 - $26.06/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $28,340.00. **Job Description** **Inside Solutions Representative (Cox Business)** Building strong business relationships is a marathon, not a sprint. While speed is certainly important in sales, trust and authenticity are earned over time. We’re looking for an **Inside Solutions Representative** who understands the value of taking the time to do things right. At Cox Business, we help companies adopt new technologies that deliver mobility, scalability and growth. Our solutions include internet and networking solutions, as well as next-gen cloud and connected technologies — empowering businesses to thrive in an ever-evolving digital landscape. If you’re committed to quality work and are eager to advance your career, we’d love to hear from you. **What’s in It for You?** Here’s a sneak peek of the benefits you could experience as a Cox employee: * A competitive salary and top-notch bonus/incentive plans. * A pro-sales culture that honors what salespeople (like you!) contribute to our success. * Exceptional work-life balance, flexible time-off policies and accommodating work schedules. * A true team environment, with 3 days of real-life collaboration in the office. * Comprehensive healthcare benefits, with multiple options for individuals and families. * Generous 401(k) retirement plans with company match. * Inclusive parental leave policies, plus compr
Applying for this Inside Solutions Representative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Cox Communications, Inc.?
Real rants from real employees. Read before you apply.