InsideSalesSpecialist(f/m/d)

**Working at Freudenberg: We will wow your world!** # Responsibilities: * **Quotation Management:** Review customer requirements, align with Account Managers, enter RFQs into CRM, coordinate with production plants and follow up on quotes * **Order Management:** Manage sample and tooling orders, including system entry, plant coordination, delivery tracking and invoicing * **Pricing Management:** Maintain customer pricing in SAP and support price adjustments in alignment with Account Managers * **Master Data & Billing:** Manage customer master data and handle debit/credit notes related to pricing issues * **Customer Systems & CSR:** Work on customer portals and manage Customer Specific Requirements (CSR) * **Contracts & Planning Support:** Support customer contracts, SCM agreements and update forecasts and planning data * **Feedback & Evaluation:** Monitor supplier evaluations and collect customer feedback for internal improvement * **Cross-functional Collaboration:** Work closely with internal teams to ensure alignment and customer satisfaction # Qualifications: * **Education:** Degree in Business, Sales, Engineering or a related field * **Experience:** 2–3 years of experience in Inside Sales or Customer Service * **Languages:** Fluent in German (native preferred) and English * **Systems Knowledge:** Experience with CRM tools (e.g. MS CRM) and ERP systems (SAP) * **IT Skills:** Proficiency in Microsoft Office, especially Excel and Outlook * **Communication:** Strong written and verbal communication skills * **Organization:** Excellent organizational skills with ability to manage multiple priorities * **Mindset:** Customer-oriented, proactive, team player with strong problem-solving attitude The MINIMUM gross annual salary for this position in Italy is €31,125.00. Compensation for this position will be determined by the candidate's qualifications, experience, education, and overall alignment with the role's responsibilities. ‎ ‎ The Freudenberg Group is an equal oppor