White Cap
InsideSales/Shipping&ReceivingAssociate
Neural analysis suggests this role is
optimal for Entry candidates.
“Inside Sales/Shipping & Receiving Associate at White Cap. Service customers via telephone. Keep counters stocked”
Industry & Context.
Operation of company vehicle, Lift and carry up to 50 pounds, Stand for periods of time, Make repetitive movements
What They're Looking For.
Must Have
0-2 years experience
Nice to Have
HS Diploma or GED strongly preferred
What You'll Do.
Service customers via telephone
Keep counters stocked
Resolve customer issues
Resolve service issues
Pick goods to be shipped
Pack goods to be shipped
Prepare identifying information
Prepare shipping instructions
Determine method of shipment
Prepare required documentation
Prepare supporting documentation
Ensure timely shipment of materials
Check incoming merchandise
Assist with unloading
Inspect incoming goods
Verify incoming goods
Organize distribution of merchandise
Organize shipping of merchandise
Verify against documents
Route goods to storage
Maintain internal record-keeping systems
Contact transport companies
Maintain storage area
Place stock on shelves
Ensure area is secure
Full Job Description
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment. **Job Summary** Responsible for keeping records of all products shipped and received. Pick and pack goods, develop shipping labels and documents, and ensure that all orders have been picked and packed correctly. Responsible for verifying incoming shipments, ensure accuracy of goods matching shipping documents and purchase orders. Also, responsible for making deliveries as needed. This position requires operation of a company vehicle. **Major Tasks, Responsibilities, and Key Accountabilities** * Services customers via telephone and/or walk-ins and ensures counters are properly stocked. Interacts with customers, vendors, and associates to resolve customer-related and service-related issues. * Acts as a liaison between warehouse and customers; Picks and packs goods to be shipped and prepares identifying information and shipping instructions. * Determines method of shipment and preparing all required and supporting documentation. Ensures timely shipment of materials and customer satisfaction. * Receives merchandise - checks and signs delivery slips and assists with unloading. Affixes barcodes, tags, and security tags, and may operate forklift, hand trucks, or other equipment to load, unload, transport and store goods. * Inspects and verifies incoming goods against purchase orders or other documents, records shortages, and rejects damaged goods. * Organizes distribution and shipping of merchandise. Makes necessary verifications against documents, unpacks, and routes goods to appropriate storage areas. * Maintains internal record-keeping systems. Contacts transport companies and suppliers in order
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