Company
InsideSalesRepresentative
Neural analysis suggests this role is
optimal for Mid candidates.
“Inside Sales Representative. Skills: Account Management, Sales Strategy, Customer Relationship Management, Solutions Selling. Manage account relationship. Provide strategic service”
What You'll Achieve.
Maximize margins; Gain market share; Minimize write offs; Achieve sales objectives
What They're Looking For.
Must Have
2–4 years of related experience or an advanced degree without or equivalent work experience
What You'll Do.
Manage account relationship
Provide strategic service
Provide strategic support
Drive value added solution selling
Facilitate work of others
Provide customer service
Notify customer of price increases
Manage customer strategy
Manage supply chain engagements
Sell and capture opportunities
Sell and drive Solutions Selling
Support order to invoice process
Own customer interface for quality processes
Maintain perfect order index
Maintain inventory integrity
Own customer interface for credit information
Coordinate resources and support functions
Set strategy for quote process
Validate EOL and item class change
Participate in sales compensation plan
How You'll Work.
Team & Collaboration
Work with internal and external resources; Function as key liaison between suppliers and customers; Coordinate resources and support functions
Full Job Description
# **Position:** Inside Sales Representative # **Job Description:** Principal Accountabilities ● Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow. ● Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, CARES (Customer Automated Replenishment System) ; sell and capture opportunities through Synergistic products (e.g., White Space Report, PEMCO Mix), Reverse Logistics, GBC (Global Business Conversion) & ITAD (Information Technology Asset Disposition). Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information. ● Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns & Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs. Owns the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions. ● As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management,
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