Company

InsideSalesRepresentative

Shenzhen, China FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Inside Sales Representative. Skills: Account relationship management, Sales strategy development, Customer interface, Quote to order process. Manage account relationship. Provide strategic service”

What You'll Achieve.

Maximize margins; Gain market share; Own sales objectives; Minimize write offs; Maintain perfect order index; Achieve sales-related goals

What They're Looking For.

Must Have

2–4 years of related experience, 4 year degree

What You'll Do.

Manage account relationship

Provide strategic service

Support assigned customer base

Drive value added solution selling

Facilitate work of others

Provide customer service

Ensure on-time delivery

Provide engineering support

Troubleshoot customer problems

Build long-term business partnerships

Develop customer strategy

Manage customer strategy

Manage supply chain engagements

Sell and capture opportunities

Sell and drive Solutions Selling

Support order to invoice process

Own customer interface for quality

Maintain perfect order index

Coordinate financial information

Set strategy for quote process

Process customer quotations

Notify customer of price increases

Participate in sales compensation plan

How You'll Work.

Team & Collaboration

Working with internal and external resources; Function as key liaison between suppliers and customers; Coordination of all available resources and support functions

Full Job Description

# **Position:** Inside Sales Representative # **Job Description:** Principal Accountabilities ● Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems. Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow. ● Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. Requires thorough knowledge and accountability of supply chain engagements such as: e-Compass, Consignments, CARES (Customer Automated Replenishment System) ; sell and capture opportunities through Synergistic products (e.g., White Space Report, PEMCO Mix), Reverse Logistics, GBC (Global Business Conversion) & ITAD (Information Technology Asset Disposition). Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information. ● Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns & Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs. Owns the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions. ● As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management,

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