LUX Infusion
Healthcare
InsideSalesRepresentative-InfusionPharmacy
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Inside Sales Representative - Infusion Pharmacy at LUX Infusion. Skills: Infusion pharmacy services, Referral coordination. Conduct outbound calls to physician offices. Build and maintain relationships with referral coordinators”
What You'll Achieve.
Number of physician offices engaged; Outbound call and outreach activity; New referral sources identified; Referral conversion rate; Total referrals generated; Account engagement frequency
Industry & Context.
Occasional travel may be required
What They're Looking For.
Must Have
2 or more years of inside sales experience, 2 or more years of healthcare sales experience, 2 or more years of referral development experience
Nice to Have
Bachelor's degree, Equivalent healthcare sales experience, Experience working with physician offices, Experience working with specialty clinics, Experience working with healthcare providers, Experience in infusion therapy, Experience in specialty pharmacy, Experience in home infusion, Experience in healthcare services
What You'll Do.
Conduct outbound calls to physician offices
Build and maintain relationships with referral coordinators
Educate physician offices on infusion therapies
Identify opportunities to convert referrals
Identify new referral sources
Maintain regular contact with high-value accounts
Guide physician offices through referral process
Ensure referrals are submitted accurately
Coordinate with internal intake teams
Coordinate with clinical teams
Support patient onboarding
Support therapy initiation
Provide updates to referring offices
Serve as a resource to physician offices
Partner with field sales representatives
Assist in expanding account coverage
Validate tertiary referral opportunities
Expand tertiary referral opportunities
Act as an extension of outside sales
Ensure timely communication
Ensure support between visits
Maintain accurate documentation of outreach
Maintain accurate documentation of interactions
Maintain accurate documentation of referral opportunities
Track referral trends
Track office engagement
Track sales activity metrics
Identify patterns to improve conversion
Identify opportunities to improve engagement
Provide feedback to leadership
Provide feedback to field sales
Identify opportunities to improve referral processes
Identify opportunities to improve service offerings
How You'll Work.
Team & Collaboration
Cross-functional teams; Sales teams; Intake teams; Clinical operations
Communication Scope
Virtual engagement; Phone outreach; Email outreach
Full Job Description
See your work in a new light. At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. General Description Location: 1 Position in Eastern Standard Time Zone 1 Position in Central Standard Time Zone The Inside Sales Representative – Infusion Pharmacy is responsible for generating and growing patient referrals by building relationships with physician offices, referral coordinators, and clinical staff. This role focuses on proactive outreach through phone, email, and virtual engagement to educate healthcare providers on infusion therapy services, streamline referral processes, and ensure patients are connected to appropriate therapy options. The Inside Sales Representative will work closely with field sales teams, intake teams, and clinical staff to drive referral growth across targeted specialties such as neurology, immunology, rheumatology, gastroenterology, dermatology, and other infusion-related specialties. This role plays a key part in expanding access to care while supporting physicians and their staff with efficient referral coordination. QUALIFICATION REQUIREMENTS Education and Experience · Bachelor’s degree preferred, or equivalent healthcare sales experience. · 2 or more years of inside sales, healthcare sales, or referral development experience preferred. · Experience working with physician offices, specialty clinics, or healthcare providers is highly desirable. · Experience in infusion therapy, specialty pharmacy,
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