Super-Sod

InsideSalesRepresentative

$2–2k Nashville, Tennessee, United States FULL TIME
The Brief

“Inside Sales Representative at Super-Sod. Skills: Customer service, Sales, Order processing. Greet customers. Operate curbside sales”

What You'll Achieve.

Ensure positive customer experience; Ensure helpful customer experience

Industry & Context.

Eligibility Requirements

Work outside in all weather, Work in enclosed spaces, Work at heights up to 8 feet, Work around loud machinery, Handle heavy equipment, Lift products up to 50 pounds, Lift office supplies up to 50 pounds, Pre-employment background check, Pre-employment drug screening

What They're Looking For.

Must Have

Customer Service experience, Must be 18 years of age

Nice to Have

Experience with turfgrass sod, Experience with seed in retail, Additional education in turf management, Additional education in horticulture, Bilingual skills in English / Spanish

What You'll Do.

Operate curbside sales

Operate counter sales

Operate on the yard sales

Collect customer lawn care needs

Direct requests to turfgrass professional

Assist customers with delivery inquiries

Assist customers with availability inquiries

Assist customers with price discrepancies

Balance cash register

Work with Store Managers

Work with Inside Sales Representatives

Communicate with Company Call Center

Communicate with Service team members

Respond to customer requests

Assist with operational demonstration

Handle products weighing up to 50 pounds

Process product returns

Process reimbursements

Tabulate requested quotes

Communicate with members of other nodes

Inform management of activity

Maintain inside working areas

Uphold a safe culture

Uphold a safe work environment

Perform assigned tasks

How You'll Work.

Team & Collaboration

Work closely with Store Managers; Work closely with Inside Sales Representatives; Work closely with Loaders; Communicate with Company Call Center; Communicate with Service team members; Communicate with members of other nodes

Communication Scope

Verbal communication

Free ATS check

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