See's Candies
Confectionery
InsideSalesRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Inside Sales Representative at See's Candies. Skills: Inside sales, Telesales, Customer service, Sales targets. Promote customer first culture. Deliver outstanding results”
What You'll Achieve.
Achieve sales targets; Increase number of accounts; Retain existing business; Grow existing business
Industry & Context.
Identify issues; Provide solutions
What They're Looking For.
Must Have
Two years inside sales experience, Two years telesales experience, Two years outbound call center experience, Sales equivalent experience, Friendly and clear-speaking phone voice, Effective communication skills, Superior written skills, Superior verbal skills, Appropriate grammar skills, Basic spelling skills, Demonstrated PC proficiency, Windows Microsoft Word proficiency, Excel proficiency, Internet skills, Accurate typing skills 35 wpm, 90% typing accuracy, Proven ability to learn new technologies, Manage change efficiently, Manage change proactively, Manage change in a positive manner
Nice to Have
Cross-selling skills experience, Up-selling skills experience, Salesforce CRM experience, Other CRM experience
What You'll Do.
Promote customer first culture
Deliver outstanding results
Achieve sales targets
Increase number of accounts
Retain existing business
Grow existing business
Update seasonal sale pipeline
Maintain seasonal sale pipeline
Perform outbound telesales calls
Assist customers in selecting products
Tailor recommendations to customer needs
Provide appropriate solutions
Build value in customer relationship
Partner with Field Sales Representative
Support Field Sales Representative sales efforts
Provide exceptional customer service
Maintain positive working relationships
Maintain partnerships
Ensure customer needs are met
Foster positive work environment
Maintain thorough product knowledge
Maintain Volume Savings programs knowledge
Keep customer account information current
Keep customer account information accurate
Update customer database
Follow set procedures
Handle inbound customer calls
Respond to customer inquiries
Assist with special projects
Identify opportunities to enhance technology
Identify opportunities to enhance innovation
Improve departmental effectiveness
Commit to company core principles
Commit to workplace values
How You'll Work.
Team & Collaboration
Partner with Field Sales; Work with Customer Service; Work with Shop Employees
Communication Scope
Written communication; Verbal communication; Phone voice
Full Job Description
**Work is Sweet!** 'Quality without Compromise' is not just a motto at See’s Candies. It is the most important ingredient in our recipe for success. See’s Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See’s is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e-commerce business, and expanding opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about helping us grow and thrive in our second century. **Job Description Summary:** The seasonal Inside Sales Representative is responsible for increasing See's Volume Savings business through the sale of corporate gifts, fundraising, and overall volume savings sales. The pay range for this position is expected to be $19.50-20.52 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.  Location: 20600 Alameda St, Carson, CA 90810 **Job Description:** **POSITION RESPONSIBILITIES:** * Promotes a “customer first” culture and commitment to delivering outstanding results for all customers while focusing on See’s principles. * Achieves sales targets set by management for assigned territory. Increases the number of accounts while retaining and growing existing business. Updates and maintains seasonal sale pipeline to ensure timely and accurate reporting. * Utilizing lead list, performs outbound telesales calls to potential, current or previous customers via phone and email. Assists customers in selecting the most appropriate products and programs by tailoring recommendations to specific customer needs. Identifies issues and provides appropriate solutions to build value in the customer relationship. * Effectively nurtures sales leads while utilizing consultative sales skills to assess and close sales. * Partners and supports Field Sales
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