See's Candies

Confectionery

InsideSalesRepresentative

$0–0k Carson, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Inside Sales Representative at See's Candies. Skills: Inside sales, Telesales, Customer service, Sales targets. Promote customer first culture. Deliver outstanding results”

What You'll Achieve.

Achieve sales targets; Increase number of accounts; Retain existing business; Grow existing business

Industry & Context.

Confectionery
Problems you'll solve

Identify issues; Provide solutions

What They're Looking For.

Must Have

Two years inside sales experience, Two years telesales experience, Two years outbound call center experience, Sales equivalent experience, Friendly and clear-speaking phone voice, Effective communication skills, Superior written skills, Superior verbal skills, Appropriate grammar skills, Basic spelling skills, Demonstrated PC proficiency, Windows Microsoft Word proficiency, Excel proficiency, Internet skills, Accurate typing skills 35 wpm, 90% typing accuracy, Proven ability to learn new technologies, Manage change efficiently, Manage change proactively, Manage change in a positive manner

Nice to Have

Cross-selling skills experience, Up-selling skills experience, Salesforce CRM experience, Other CRM experience

What You'll Do.

Promote customer first culture

Deliver outstanding results

Achieve sales targets

Increase number of accounts

Retain existing business

Grow existing business

Update seasonal sale pipeline

Maintain seasonal sale pipeline

Perform outbound telesales calls

Assist customers in selecting products

Tailor recommendations to customer needs

Provide appropriate solutions

Build value in customer relationship

Partner with Field Sales Representative

Support Field Sales Representative sales efforts

Provide exceptional customer service

Maintain positive working relationships

Maintain partnerships

Ensure customer needs are met

Foster positive work environment

Maintain thorough product knowledge

Maintain Volume Savings programs knowledge

Keep customer account information current

Keep customer account information accurate

Update customer database

Follow set procedures

Handle inbound customer calls

Respond to customer inquiries

Assist with special projects

Identify opportunities to enhance technology

Identify opportunities to enhance innovation

Improve departmental effectiveness

Commit to company core principles

Commit to workplace values

How You'll Work.

Team & Collaboration

Partner with Field Sales; Work with Customer Service; Work with Shop Employees

Communication Scope

Written communication; Verbal communication; Phone voice

Full Job Description

**Work is Sweet!** 'Quality without Compromise' is not just a motto at See’s Candies. It is the most important ingredient in our recipe for success. See’s Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See’s is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e-commerce business, and expanding opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about helping us grow and thrive in our second century. **Job Description Summary:** The seasonal Inside Sales Representative is responsible for increasing See's Volume Savings business through the sale of corporate gifts, fundraising, and overall volume savings sales. The pay range for this position is expected to be $19.50-20.52 per hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.  Location: 20600 Alameda St, Carson, CA 90810 **Job Description:** **POSITION RESPONSIBILITIES:** * Promotes a “customer first” culture and commitment to delivering outstanding results for all customers while focusing on See’s principles. * Achieves sales targets set by management for assigned territory. Increases the number of accounts while retaining and growing existing business. Updates and maintains seasonal sale pipeline to ensure timely and accurate reporting. * Utilizing lead list, performs outbound telesales calls to potential, current or previous customers via phone and email. Assists customers in selecting the most appropriate products and programs by tailoring recommendations to specific customer needs. Identifies issues and provides appropriate solutions to build value in the customer relationship. * Effectively nurtures sales leads while utilizing consultative sales skills to assess and close sales. * Partners and supports Field Sales

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