Ryan Herco Flow Solutions
Industrial Distribution
InsideSalesRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Inside Sales Representative at Ryan Herco Flow Solutions. Skills: Sales, Customer Service. Provide excellent customer service. Answer incoming customer calls”
Industry & Context.
What They're Looking For.
Must Have
2+ years sales experience, 2+ years customer service experience, Type 40 WPM
What You'll Do.
Provide excellent customer service
Answer incoming customer calls
Solve customer problems
Enter customer orders
Complete follow-up procedures
Maximize customer contact
Turn product inquiries into sales
Suggest accessories or replacement items
Perform follow-up procedures
Document customer contact
Document sales activities
Communicate with Outside Sales
Support Outside Sales
Implement sales plans
Implement marketing plans
Keep current on products
Attend product training
Attend sales training meetings
How You'll Work.
Team & Collaboration
Communicate with Outside Sales
Full Job Description
## Description Ryan Herco Flow Solutions, a SunSource company, is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. www.rhfs.com Ryan Herco offers competitive pay and a comprehensive benefit plan including medical, dental, and vision insurance, vacation, sick leave, and holiday pay, a floating holiday, life insurance, tuition reimbursement, and a 401(k) with Company match. Our greatest benefit is the opportunity for career advancement! We promote from within and value employees who contribute to our company’s growth. Ryan Herco Flow Solutions is looking for an experienced individual to fill the role of Inside Sales Representative. In this position, you will: Provides excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers. Writes bids and quotations when appropriate and performs follow-up procedures Documents all customer contact and sales activities in the ACS system Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers Supports Outside Sales in implementing sales and marketing plan. Keeps current on Ryan Herco Flow Solutions products Attends product and sales training meetings as required. Updates and maintains database Requirements: 2+ years of proven sales and/or customer service experience Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment Excellent people skills. Interacts effectively and works productively wit
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