Prysmian Group

Wire and Cable

InsideSalesRepresentative

Highland Heights, Kentucky, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Inside Sales Representative at Prysmian Group. Skills: Sales, Customer Service. Process customer quotes and orders. Build customer relationships”

What You'll Achieve.

Achieve on-time-delivery; Customer satisfaction; Maximizing sales opportunities; Support sales and profitability goals; Accomplish results on a timely basis

Industry & Context.

Wire and Cable
Eligibility Requirements

Potential trips to customer locations, manufacturing sites, and trade shows

What They're Looking For.

Must Have

1-2 years Sales and Customer Service experience

Nice to Have

Bachelor’s degree

What You'll Do.

Process customer quotes and orders

Build customer relationships

Support sales and profitability goals

Be subject matter experts

Develop best practices

Add value to customer relationships

Quote product and enter orders

Follow up on outstanding quotes

Send technical specifications

Confirm estimated ship date

Determine best carrier

Review holds on orders

Communicate changes in ship date

Provide shipping information

Process intercompany orders

Support Credit and Collections

Respond to material returns

Reconcile customer accounts

Maintain customer contact information

Communicate sales activity

Help with sales of slow moving products

Communicate pricing updates

Identify threats and opportunities

Request and distribute customer forecasts

Create and distribute reports

Increase customer usage of systems

How You'll Work.

Team & Collaboration

Collaborate with internal partners; Work closely with Sales Managers; Communicate all pertinent sales activity and opportunities to the Commercial team

Communication Scope

Excellent oral and written English communication skills

Full Job Description

_Prysmian Group, with North American headquarters in Highland Heights, Kentucky, is a leader in the development, design, manufacture, marketing and distribution of copper, aluminum and fiber optic wire and cable products for the communications, energy, industrial and specialty markets. The Company offers competitive strengths in such areas as breadth of product line, brand recognition, distribution and logistics, service and operating efficiency._ The Elevator & Escalator Business Unit, Draka EHC, offers a diverse portfolio of high-quality elevator products including traveling cable, compensation cable, hoistway cable, wire rope, coated steel rope, rope brakes, wireway, harnessing, and lubricants. For escalators and moving walks Draka EHC offers essential handrail solutions, field splicing services, skirt brushes, rollers, replacement parts and more. **_Position Summary_** : The Inside Sales Representative is responsible for processing and managing customer quotes and orders as well as building customer relationships to support sales and profitability goals for the Elevator and Escalator Business Unit. The Inside Sales Representative is the key point of contact for customers for all communications related to quotes, orders, and the day-to-day activity for customer accounts. The Inside Sales Representative also provides leadership by being subject matter experts in Prysmian products, Elevator and Escalator market, customers, processes, and systems as well as helping develop best practices for the Inside Sales team. A successful Inside Sales Representative will possess a passion for helping customers while maintaining focus on goals for overall business growth and profitability. A characteristic of high energy is integral for working in a fast-paced environment focusing on urgent customer needs, managing customer expectations, and building customer relationships. Inside Sales Representative prioritizes the company values in all activities: * **DRIVE** : We aim to lead

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