Prysmian Group
Wire and Cable
InsideSalesRepresentative
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“Inside Sales Representative at Prysmian Group. Skills: Sales, Customer Service. Process customer quotes and orders. Build customer relationships”
What You'll Achieve.
Achieve on-time-delivery; Customer satisfaction; Maximizing sales opportunities; Support sales and profitability goals; Accomplish results on a timely basis
Industry & Context.
Potential trips to customer locations, manufacturing sites, and trade shows
What They're Looking For.
Must Have
1-2 years Sales and Customer Service experience
Nice to Have
Bachelor’s degree
What You'll Do.
Process customer quotes and orders
Build customer relationships
Support sales and profitability goals
Be subject matter experts
Develop best practices
Add value to customer relationships
Quote product and enter orders
Follow up on outstanding quotes
Send technical specifications
Confirm estimated ship date
Determine best carrier
Review holds on orders
Communicate changes in ship date
Provide shipping information
Process intercompany orders
Support Credit and Collections
Respond to material returns
Reconcile customer accounts
Maintain customer contact information
Communicate sales activity
Help with sales of slow moving products
Communicate pricing updates
Identify threats and opportunities
Request and distribute customer forecasts
Create and distribute reports
Increase customer usage of systems
How You'll Work.
Team & Collaboration
Collaborate with internal partners; Work closely with Sales Managers; Communicate all pertinent sales activity and opportunities to the Commercial team
Communication Scope
Excellent oral and written English communication skills
Full Job Description
_Prysmian Group, with North American headquarters in Highland Heights, Kentucky, is a leader in the development, design, manufacture, marketing and distribution of copper, aluminum and fiber optic wire and cable products for the communications, energy, industrial and specialty markets. The Company offers competitive strengths in such areas as breadth of product line, brand recognition, distribution and logistics, service and operating efficiency._ The Elevator & Escalator Business Unit, Draka EHC, offers a diverse portfolio of high-quality elevator products including traveling cable, compensation cable, hoistway cable, wire rope, coated steel rope, rope brakes, wireway, harnessing, and lubricants. For escalators and moving walks Draka EHC offers essential handrail solutions, field splicing services, skirt brushes, rollers, replacement parts and more. **_Position Summary_** : The Inside Sales Representative is responsible for processing and managing customer quotes and orders as well as building customer relationships to support sales and profitability goals for the Elevator and Escalator Business Unit. The Inside Sales Representative is the key point of contact for customers for all communications related to quotes, orders, and the day-to-day activity for customer accounts. The Inside Sales Representative also provides leadership by being subject matter experts in Prysmian products, Elevator and Escalator market, customers, processes, and systems as well as helping develop best practices for the Inside Sales team. A successful Inside Sales Representative will possess a passion for helping customers while maintaining focus on goals for overall business growth and profitability. A characteristic of high energy is integral for working in a fast-paced environment focusing on urgent customer needs, managing customer expectations, and building customer relationships. Inside Sales Representative prioritizes the company values in all activities: * **DRIVE** : We aim to lead
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