InsideSalesRepresentative

**Greif** is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, **Greif** packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders. Learn more about the company's **Customized Polymer** , **Sustainable Fiber** , **Durable Metal** , and **Integrated Solutions** at **www.greif.com** and follow **Greif** on Instagram and LinkedIn. **OUR VISION:** Being the customer service company in the world. **OUR PURPOSE:** Creating packaging solutions for life’s essentials. **Job Requisition #:** 034425 Inside Sales Representative (Open) **Job Description:** Greif is looking for a motivated and customer-focused **Inside Sales Representative** to support business growth by managing customer contacts, identifying sales opportunities, and helping move deals forward. This role is a great fit for someone who enjoys working with customers, building relationships, and coordinating with internal teams to deliver a strong customer experience. **Key Responsibilities** * Manage **inbound** and **outbound customer interactions** by **phone** , **email** , and **virtual meetings**. * **Qualify leads** and support opportunities through the **sales funnel**. * Keep the **CRM** updated with activities, **next steps**, and **close dates**. * Prepare **standard quotes** and work with the **Pricing** team when needed. * Understand **customer needs** and recommend the right Greif solutions. * Work closely with **Field Sales** and **Customer Service** to support account plans and smooth handoffs. * Support activities for **dormant accounts** and new business opportunities. * Escalate **service** or **quality issues** and follow up until resolved. * Follow **compliance** , **pricing** , and inter