Umdasch Group
Manufacturing
InsideSalesRepresentative:AccountGrowth&CustomerSuccess
Neural analysis suggests this role is
optimal for mid candidates.
“Inside Sales Representative: Account Growth & Customer Success at Umdasch Group. Skills: Account Growth, Customer Success, Sales Support. Manage customer relationships. Prepare quotations”
What You'll Achieve.
Support revenue growth
Industry & Context.
What They're Looking For.
Must Have
Manage daily customer inquiries, Prepare quotations, Follow up on outstanding quotations, Build relationships with existing customers, Coordinate equipment availability, Maintain CRM records, Resolve customer concerns
Nice to Have
Support strategic accounts, Assist Sales Management, Manage major account initiatives, Assist in managing national accounts
What You'll Do.
Manage customer relationships
Support strategic accounts
Work with clients on returns
Manage daily customer inquiries
Work with operations on deliveries
Work with operations on reservations
Work with operations on rental stock
Follow up on outstanding quotations
Follow up on opportunities
Build relationships with existing customers
Increase account penetration
Coordinate equipment availability with operations
Maintain customer activity records
Support Outside Sales Representative
Assist Sales Management
Assist in managing strategic accounts
Assist in managing national accounts
Resolve customer concerns
Ensure high level of service
How You'll Work.
Team & Collaboration
Work with Outside Sales Representative; Work with Sales Management Team
Full Job Description
Operating within the newly established umdasch Industrial Solutions division, AT-PAC is a global leader in scaffolding solutions. Specializing in the industrial market segment, AT-PAC focuses on serving all scaffold contractors and industrial service companies across a variety of sectors. AT-PAC became fully integrated into the Umdasch Group in 2023, combining its 25 years of industrial scaffolding expertise with Doka’s 150-year legacy in formwork and shoring. This strategic move reinforced AT-PAC’s commitment to strengthening its global market position and delivering exceptional solutions to the industrial sector. Since then, AT-PAC has taken on the role of competence center for scaffolding within the Umdasch Group, ensuring a unified supply model and facilitating the seamless sharing of expertise and resources across divisions. Looking ahead, AT-PAC will continue to drive innovation, focusing on the technical development of its scaffolding systems and digital solutions. As we expand our global footprint, we remain dedicated to delivering safety and efficiency through our scaffolding solutions and drive the success of industrial projects worldwide. The Inside Sales Representative (ISR) is responsible for managing customer relationships, preparing quotations, processing orders, supporting strategic accounts, and working with clients regarding the return process. Working closely with both the Outside Sales Representative and Sales Management Team, this position serves as a key point of contact with customers and plays a critical role in supporting revenue growth. Primary Responsibilities * Returns Management & Asset Recovery * Manage daily customer inquiries and requests. * Prepare quotations, work with operations on deliveries, reservations, and rental stock levels. * Follow up on outstanding quotations and opportunities. * Build relationships with existing customers to increase account penetration. * Coordinate equipment availability with operations teams. * Mainta
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