Tide
Finance / FinServ
InsideSalesKannada/Tamil/Telugu
“Inside Sales-Kannada/ Tamil/ Telugu at Tide. Skills: Tele-sales, Revenue generation, Upselling, Member relationship nurturing, Customer service. Nurturing member relationships post-sale. Achieving targets related to Tide account activations”
What You'll Achieve.
Achieving targets related to Tide account activations; Achieve revenue goals
Industry & Context.
Troubleshooter
What They're Looking For.
Must Have
1-3 years’ experience in tele-sales roles, focusing on revenue generation, Excellent written and spoken English and Hindi language skills, Previous customer service or tele-sales experience, Focused on revenue and capable of up-selling to prospective members, Target-driven, Comfortable with constant change and shifting priorities, A troubleshooter with a member-first mentality, A team player able to complete ad-hoc tasks, Incredibly self-motivated and conscientious, Able to listen, learn, and adapt to feedback
Nice to Have
Preferably within the FinTech or digital banking sector, Possibly having previous experience working with a Fintech or digital bank
What You'll Do.
Nurturing member relationships post-sale
Achieving targets related to Tide account activations
Engaging with existing members through calls
Understanding member businesses
Upselling relevant products or services
Collaborating cross-functionally with other departments
Pitching upcoming product launches to members
Independently sourcing leads
Getting to know leads/prospective members and their business plans
Recommending relevant products and services
Performing cold calls
Coaching members through the setup process
Providing support to members
Offering 5-star service
How You'll Work.
Team & Collaboration
Collaborating cross-functionally with other departments to understand upcoming product launches and effectively pitch them to our members.
Communication Scope
Excellent telephone manner; Excellent written and spoken English and Hindi language skills
Applying for this Inside Sales-Kannada/ Tamil/ Telugu role?
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