Pitney Bowes
Office Supplies
InsideSalesExecutive–OfficeSupplies
Neural analysis suggests this role is
optimal for Entry candidates.
“Inside Sales Executive – Office Supplies at Pitney Bowes. Skills: Inside sales, Telesales, B2B account management, Revenue growth, Customer retention. Drives revenue growth and customer retention by proactively engaging existing and new clients. Sell a discrete range of supplies and consumables solutions in the B2B market”
What You'll Achieve.
Achievement of revenue, margin, and activity targets; Customer retention and account growth performance; Accuracy and completeness of CRM data; Customer satisfaction and service quality metrics; Conversion rates for outbound campaigns and quotations; Focus on outcomes that drive impact and growth
Industry & Context.
Problem-Solving; Quickly identifies issues and provides practical solutions
What They're Looking For.
Must Have
Demonstrated success in inside sales, telesales, or B2B account management, communication, negotiation, and objection‑handling skills, Ability to build rapport quickly and maintain long‑term customer relationships, Proficiency with ERP systems and Microsoft Office applications, especially Excel and SAP S/4 Hana, organisational capabilities with demonstrated time management skills
Nice to Have
Experience in office supplies, wholesale distribution, or similar product‑based industries, Understanding of corporate and government procurement processes, Experience working in outbound sales environments, Experience with SAP platforms
What You'll Do.
Drives revenue growth and customer retention by proactively engaging existing and new clients
Sell a discrete range of supplies and consumables solutions in the B2B market
Achieve monthly revenue and margin targets
Maximize share of wallet
Build customer and vendor relationships
Maximize customer experience
Execute structured outbound calling campaigns
Generate new business and grow existing accounts
Meet or exceed monthly
quarterly and annual sales targets
Prepare accurate quotes and proposals
Support other sales executives to identify new equipment and software sales leads
Manage a defined portfolio of customers
Ensure consistent engagement and satisfaction
Analyze purchasing behavior to anticipate needs and recommend relevant solutions
Maintain relationships through timely follow‑ups
proactive communication
and problem resolution
Support marketing programs and account growth initiatives
Respond promptly to inbound enquiries regarding products
accurate product information and guide customers through the purchasing process
Collaborate with logistics
vendors and customer service teams to ensure smooth order fulfilment
Maintain up‑to‑date knowledge of office supplies categories
and competitive offerings
Monitor customer trends and provide insights to sales leadership and marketing
Engage in ongoing product and sales training to optimise skills
Maintain accurate and timely CRM records for all customer interactions
Prepare weekly and monthly performance reports
Ensure compliance with pricing guidelines
Accurately load all sales orders in to ERP / CRM systems
How You'll Work.
Team & Collaboration
Collaborate effectively and elevate those around them; Support other sales executives to identify new equipment and software sales leads; Collaborate with logistics, procurement, vendors and customer service teams to ensure smooth order fulfilment; Provide insights to sales leadership and marketing; Works effectively with internal teams to deliver seamless service
Communication Scope
communication; negotiation; objection‑handling
Full Job Description
**We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together…that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.** We’re looking for people who: * Act with urgency, accountability, and purpose * Deliver high quality work with consistency and pride * Collaborate effectively and elevate those around them * Focus on outcomes that drive impact and growth **Job Description:** **Position Title:** Inside Sales Executive – Office Supplies **Department:** Sales **Reports To:** Sales Director - ANZ **Position Purpose** The Inside Sales Executive drives revenue growth and customer retention by proactively engaging existing and new clients, to sell a discrete range of supplies and consumables solutions in the B2B market. The role is accountable for achieving monthly revenue and margin targets, maximizing share of wallet, building strong customer and vendor relationships, and maximising customer experience. **Key Responsibilities** **1\. Revenue and Margin** * Execute structured outbound calling campaigns to generate new business and grow existing accounts. * Meet or exceed monthly, quarterly and annual sales targets across revenue, margin and activity. * Prepare accurate quotes and proposals. * Support other sales executives to identify new equipment and software sales leads. **2\. Account Management & Customer Retention** * Manage a defined portfolio of customers, ensuring consistent engagement and satisfaction. * Analyse purchasing behaviour to anticipate needs and recommend relevant solutions. * Maintain strong relationships through timely follow‑ups, proactive communication, and problem resolution. * Support marketing programs and account growth initiatives. **3\. Customer Service Excellence** * Respond promptly to inbound enquiries regarding products, pricing, and order status. * Provide clear, accurate product information and guide customers through the
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