InsideSalesExecutive

Are you ready to take the next step in your sales career? We’re looking for a proactive, customer-focused individual to manage inbound enquiries, qualify leads, and help drive our commercial growth. In this office-based role, you’ll be the vital link between clients and our operational teams - delivering excellent service, supporting sales targets, and collaborating across departments. You will be accountable for delivering sales KPIs relevant to this role, growing sales amongst smaller customers, and supporting the Outside Sales team to achieve associated sales targets. This position offers a clear path for career progression, with opportunities to develop your skills, expand your responsibilities, and grow within a dynamic, supportive environment. If you’re organised, motivated, and eager to make an impact in environmental testing services, we’d love to hear from you! What we offer you: SALARY: £25,000-£29,000 per annum LOCATION: Consett, County Durham WORKING PATTERN: Mon – Fri (0900-1700) COMPANY BENEFITS: Company funded 1% benefit allowance, 2 wellbeing days, pension, enhanced parental leave, 28 days holiday, bank holidays. Main Responsibilities Inbound Sales & Quotation Handling Customer Relationship Management Collaboration & Communication with laboratory, operations, and technical teams Sales Administration & Reporting Key Performance Indicators (KPIs) · Number of quotations issued per week/month · Quotation win rate · Lead qualification rate (percentage of enquiries deemed viable) · Follow-up rate on issued quotations · CRM Accuracy: Completeness and timeliness of data entry in Microsoft Dynamics. Experience: · Background in inside sales, customer service, or sales support, ideally within a technical or scientific environment. Experience handling inbound enquiries and managing client relationships is essential. Technical Skills: · Proficient in Microsoft Office (Excel, Word) and familiar with CRM systems (e.g., Microsoft Dynamics). Able to issue quotations,