Rotork
Manufacturing
InsideSalesEngineer
Neural analysis suggests this role is
optimal for mid candidates.
“Inside Sales Engineer at Rotork. Skills: Technical sales, Customer service. Build relationships with external customers. Provide technical assistance with quotations”
What You'll Achieve.
Deliver high levels of customer service; Maintain departmental KPI's
Industry & Context.
What They're Looking For.
Must Have
Experience working to specifications, Experience dealing with quotations, Provide exceptional customer service, Experience in valves and actuators, Good communication skills
Nice to Have
Proactive approach, Communicate effectively at all levels, Good accuracy and attention to detail
What You'll Do.
Build relationships with external customers
Provide technical assistance with quotations
Provide technical assistance with specifications
Deliver high levels of customer service
Ensure quotations are recorded accurately
Ensure quotations are recorded timely
Maintain departmental KPI's
Ensure technical documentation is accurate
Ensure specifications are accurate
Ensure customer purchase orders are accurate
Respond swiftly to customer queries
How You'll Work.
Team & Collaboration
Work closely with External Sales Teams; Work closely with Service department
Full Job Description
This is a key role ensuring strong relationships are built with external customers, providing technical assistance with quotations and specifications enabling you to deliver high levels of customer service across the globe. Reporting to the Customer Service Team Leader, in this role you will be working in a large team working closely with External Sales Teams and Service department. In this role you will ensure quotations are recorded accurately and in a timely fashion maintaining departmental KPI’s, ensure technical documentation, specifications, customer purchase orders are accurate prior to issue to contracts being booked in and respond swiftly to all customer queries within pre-agreed timescales. This role would suit someone who has experience within customer service, Technical knowledge of valves, actuators. Someone who is looking to forge a career within a technical sales environment. Experience Requirements: * Experience of working to specifications * Experience of dealing with quotations * Able to provide exceptional customer service * Experience in valves and actuators * Good communication skills The Successful Candidate: * Has a proactive approach * Can communicate effectively at all levels * Has good accuracy and attention to detail ## Additional Information Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide. Our purpose is Keeping the World Flowing for Future Generations. For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends. Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably. Rotork is going through an exciting perio
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