Tameson
E-Commerce
InsideSales&CustomerSupportSpecialist
“Inside Sales & Customer Support Specialist at Tameson. Skills: Inside sales, Customer support. Guide clients through buying journey. Provide after-sales support”
Industry & Context.
What They're Looking For.
Must Have
Customer-oriented, Commercial-minded, Logical mind, Tech-savvy attitude, Ability to learn technical products quickly, Affinity with e-commerce, Interested in digital process improvements, Interested in automation, Able to work full-time independently from home
Nice to Have
Degree in technical environment, Work experience in technical environment, Degree in e-commerce environment, Work experience in e-commerce environment, Background in fluid control, Background in industrial products, Fluency in Spanish, Fluency in German, Fluency in French
What You'll Do.
Guide clients through buying journey
Provide after-sales support
Support customers by answering questions
Solve problems via mail
Solve problems via phone
Actively develop relationships with new customers
Retain current accounts
Help clients see benefits
Identify improvements
Optimize own workflows
Enhance customer experience
Work closely with sales engineers
Share customer feedback
How You'll Work.
Team & Collaboration
With sales engineers; With product teams; With marketing teams; International dynamic team
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