Avery Dennison
Manufacturing
InsideSales&CustomerSupportSpecialist
“Inside Sales & Customer Support Specialist at Avery Dennison. Skills: Inside sales, Customer support, Order processing. Engage with customers to understand needs. Provide information about product offerings”
What You'll Achieve.
Hit sales targets
Industry & Context.
Problem-solver
What They're Looking For.
Must Have
2+ years of experience in inside sales, 2+ years of experience in account management, 2+ years of experience in customer service, 2+ years of experience in a related administrative role, Proficient in Office software, Proficient in CRM software, Proven ability to input data quickly, High attention to detail
Nice to Have
Associate's degree in sales or marketing preferred, Bachelor's degree in sales or marketing preferred, Experience in B2B manufacturing a plus, Experience in IT a plus, Oracle Cloud proficiency an advantage, Google Workspace proficiency an advantage
What You'll Do.
Engage with customers to understand needs
Provide information about product offerings
Assist customers in making purchasing decisions
Identify new sales opportunities
Pursue new sales opportunities
Upsell complementary products
Cross-sell complementary products
Route significant opportunities to Outside Sales
Prepare accurate price quotes
Present accurate price quotes
Provide product availability
Serve as primary contact for customer inquiries
Resolve customer issues
Resolve customer complaints
Resolve shipping delays
Provide basic technical product knowledge
Guide customers toward solutions
Build sustainable relationships with customers
Build trust with customer accounts
Accurately process customer orders
Enter customer orders into ERP/CRM
Collaborate with production teams
Collaborate with warehouse teams
Collaborate with logistics teams
Ensure on-time delivery
Maintain customer profiles
Update customer profiles
Maintain interaction logs
Update interaction logs
Maintain sales pipeline data
Update sales pipeline data
How You'll Work.
Team & Collaboration
Cross-functionally; Production teams; Warehouse teams; Logistics teams
Communication Scope
Verbal communication; Written communication; Phone presence
Applying for this Inside Sales & Customer Support Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about Avery Dennison?
Real rants from real employees. Read before you apply.