Avery Dennison

Manufacturing

InsideSales&CustomerSupportSpecialist

A$65–85k ~AI est. Silverwater, New South Wales, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Inside Sales & Customer Support Specialist at Avery Dennison. Skills: Inside sales, Customer support, Order processing. Engage with customers to understand needs. Provide information about product offerings”

What You'll Achieve.

Hit sales targets

Industry & Context.

Manufacturing
Problems you'll solve

Problem-solver

What They're Looking For.

Must Have

2+ years of experience in inside sales, 2+ years of experience in account management, 2+ years of experience in customer service, 2+ years of experience in a related administrative role, Proficient in Office software, Proficient in CRM software, Proven ability to input data quickly, High attention to detail

Nice to Have

Associate's degree in sales or marketing preferred, Bachelor's degree in sales or marketing preferred, Experience in B2B manufacturing a plus, Experience in IT a plus, Oracle Cloud proficiency an advantage, Google Workspace proficiency an advantage

What You'll Do.

Engage with customers to understand needs

Provide information about product offerings

Assist customers in making purchasing decisions

Identify new sales opportunities

Pursue new sales opportunities

Upsell complementary products

Cross-sell complementary products

Route significant opportunities to Outside Sales

Prepare accurate price quotes

Present accurate price quotes

Provide product availability

Serve as primary contact for customer inquiries

Resolve customer issues

Resolve customer complaints

Resolve shipping delays

Provide basic technical product knowledge

Guide customers toward solutions

Build sustainable relationships with customers

Build trust with customer accounts

Accurately process customer orders

Enter customer orders into ERP/CRM

Collaborate with production teams

Collaborate with warehouse teams

Collaborate with logistics teams

Ensure on-time delivery

Maintain customer profiles

Update customer profiles

Maintain interaction logs

Update interaction logs

Maintain sales pipeline data

Update sales pipeline data

How You'll Work.

Team & Collaboration

Production teams; Warehouse teams; Logistics teams

Communication Scope

Verbal communication; Written communication; Phone presence

Full Job Description

About Avery Dennison Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com. We are seeking a dynamic, detail-oriented Inside Sales & Customer Support Specialist to join our growing team. In this hybrid role, you will be the primary point of contact for our customers, balancing proactive sales outreach with exceptional customer service and accurate order management. The ideal candidate is a master multitasker who can pivot from a friendly customer service call to a strategic sales conversation, all while ensuring data is meticulously entered into our systems. If you are a problem-solver with a passion for client satisfaction and a drive to hit sales targets, we want to hear from you. Key Responsibilities 1. Inside Sales & Account Management * Proactively engage with customers to understand their needs, provide information about our product offerings, and assist them in making informed purchasing decisions. * Identify and pursue new sales opportunities through inbound lead follow-up and outbound cold calls/emails. * Upsell and c

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