Avery Dennison
Manufacturing
InsideSales&CustomerSupportSpecialist
Neural analysis suggests this role is
optimal for entry candidates.
“Inside Sales & Customer Support Specialist at Avery Dennison. Skills: Inside sales, Customer support, Order processing. Engage with customers to understand needs. Provide information about product offerings”
What You'll Achieve.
Hit sales targets
Industry & Context.
Problem-solver
What They're Looking For.
Must Have
2+ years of experience in inside sales, 2+ years of experience in account management, 2+ years of experience in customer service, 2+ years of experience in a related administrative role, Proficient in Office software, Proficient in CRM software, Proven ability to input data quickly, High attention to detail
Nice to Have
Associate's degree in sales or marketing preferred, Bachelor's degree in sales or marketing preferred, Experience in B2B manufacturing a plus, Experience in IT a plus, Oracle Cloud proficiency an advantage, Google Workspace proficiency an advantage
What You'll Do.
Engage with customers to understand needs
Provide information about product offerings
Assist customers in making purchasing decisions
Identify new sales opportunities
Pursue new sales opportunities
Upsell complementary products
Cross-sell complementary products
Route significant opportunities to Outside Sales
Prepare accurate price quotes
Present accurate price quotes
Provide product availability
Serve as primary contact for customer inquiries
Resolve customer issues
Resolve customer complaints
Resolve shipping delays
Provide basic technical product knowledge
Guide customers toward solutions
Build sustainable relationships with customers
Build trust with customer accounts
Accurately process customer orders
Enter customer orders into ERP/CRM
Collaborate with production teams
Collaborate with warehouse teams
Collaborate with logistics teams
Ensure on-time delivery
Maintain customer profiles
Update customer profiles
Maintain interaction logs
Update interaction logs
Maintain sales pipeline data
Update sales pipeline data
How You'll Work.
Team & Collaboration
Production teams; Warehouse teams; Logistics teams
Communication Scope
Verbal communication; Written communication; Phone presence
Full Job Description
About Avery Dennison Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com. We are seeking a dynamic, detail-oriented Inside Sales & Customer Support Specialist to join our growing team. In this hybrid role, you will be the primary point of contact for our customers, balancing proactive sales outreach with exceptional customer service and accurate order management. The ideal candidate is a master multitasker who can pivot from a friendly customer service call to a strategic sales conversation, all while ensuring data is meticulously entered into our systems. If you are a problem-solver with a passion for client satisfaction and a drive to hit sales targets, we want to hear from you. Key Responsibilities 1. Inside Sales & Account Management * Proactively engage with customers to understand their needs, provide information about our product offerings, and assist them in making informed purchasing decisions. * Identify and pursue new sales opportunities through inbound lead follow-up and outbound cold calls/emails. * Upsell and c
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