InsideSalesCoordinator

Job Type: Full Time Hourly Pay: $19-$21 Schedule: Mon-Fri, with rotating Saturdays **Who We Are ** Refloor is America’s fastest-growing flooring company—and it’s all thanks to incredible individuals like YOU. Our success is driven by passionate, goal-oriented team members who continue to grow their careers while helping us deliver unbeatable customer experiences nationwide. We value teamwork, continuous learning, and a relentless focus on excellence. If you’re ready to grow your skills and take the next step in your career, apply today! **About the Role ** The **Inside Sales Coordinator** supports the Inside Sales team by managing the post-sale process after a customer provides verbal commitment. You’ll ensure a smooth transition from sale to completion by handling financing, contracts, scheduling, and Salesforce updates. This role is ideal for someone who is highly organized, customer-focused, and ready to take ownership of accuracy and follow-through in a fast-paced sales environment. You’ll work closely with the Sales and Operations teams to ensure every order is completed correctly and efficiently. **What You’ll Be Doing ** * Handle live customer handoffs and guide them through financing, contracts, and install scheduling * Update Salesforce opportunities with accurate project details and installation notes * Communicate with customers to keep orders moving forward * Generate customer and insurance quotes as needed * Ensure same-day or next-day order completion * Partner with Operations to ensure installation readiness * Support team KPIs and participate in ongoing training and coaching **Qualifications ** * 1–3 years of customer service, administrative support, or sales support experience preferred * Strong communication and interpersonal skills * Excellent organization and attention to detail * Ability to problem-solve and confidently handle customer concerns * Customer-focused mindset with the ability to build trust and create positive experiences **What Refl