IQVIA

Life sciences and healthcare

InsideOptimizationSpecialist-CustomerService

$0–0k Chicago, Illinois, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Inside Optimization Specialist - Customer Service at IQVIA. Skills: Clinical support, Education, Analytics. Educate and inform end-users of safe and effective use of products. Provide professional clinical support to customers”

Industry & Context.

Life sciences and healthcare

What They're Looking For.

Must Have

Ability to manage an assigned territory, Ability to apply technical/scientific knowledge, MS Office, Word, Excel skills

Nice to Have

Vet Tech experience

What You'll Do.

Educate and inform end-users of safe and effective use of products

Provide professional clinical support to customers

Develop effective working relationships with customers

Deploy resources to non-clinical stakeholders

How You'll Work.

Team & Collaboration

Work collaboratively with client’s field sales organization; Collaboration with sales teams; Develop relationships with customers, both clinical and non-clinical; Work both as a partner with sales representative and autonomously

Communication Scope

Exceptional verbal and written communication skills; Excellent communication and interpersonal skills; Communication skills

Full Job Description

Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been acknowledged as a fantastic workplace. At IQVIA, we provide benefits and programs to empower you to develop and advance in your career. We are particularly interested in attracting individuals with drive and initiative, individuals who are ready to propel their careers forward and contribute to driving performance. As a global leader in commercial solutions, IQVIA is dedicated to delivering impact both nationally and internationally. Our collaborative teams play a vital role in ensuring that biopharmaceuticals, medical devices, and patient support services reach those who need them. We offer valuable insights to customers and demonstrate product value to payers, physicians, and patients. Whether acting as a sales force to physicians or providing education to patients or prescribers, you can contribute to delivering real-world medical breakthroughs with the right experience. Explore the possibilities and be part of shaping a healthier future with us. The **Inside Optimization Representative** will educate and inform end-users of safe and effective use of products across multiple portfolios. Provide professional clinical support to customers in a hospital/operating room environment calling on physicians, nurses, and other non-clinical providers, through education and training. You will quickly become an extension and work collaboratively with our client’s field sales organization. This role requires collaboration with sales teams to build clinical credibility and peer rapport with customers. Pivotal to your success will be your ability to develop effective working relationships with the customers in your territory, with whom you'll interact on a regular basis. This role will also be responsible for providing analytics as well deploying resources to non-clinical stakeholders.

Free ATS check

Applying for this Inside Optimization Specialist - Customer Service role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Workday

  • Workday has a multi-step form — save your progress after every section.
  • "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
  • Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
  • Job requisition numbers are useful when following up with HR by email.

ANONYMOUS · UNFILTERED

What do employees actually say about IQVIA?

Real rants from real employees. Read before you apply.

Read Company Rants →