TD SYNNEX
InsideAccountRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Inside Account Representative at TD SYNNEX. Skills: Account management, Revenue generation, Customer relationships. Manage customer and territory Profit & Loss. Generate new business”
What You'll Achieve.
Deliver results; Ensure organizational profitability; Manage territory growth; Manage territory profitability
Industry & Context.
Complex problem solving; Critical thinking; Decision-making
Occasional non-standard work hours, Occasional overtime, 10% travel
What They're Looking For.
Must Have
4-year degree or equivalent experience, 1-3 years of experience
What You'll Do.
Manage customer and territory Profit & Loss
Generate new business
Coordinate with field sales team
Provide proposals to accounts
Perform QBR presentations
Identify business growth opportunities
Execute growth plans for sales territory
Create customer relationships
Align with vendor management
Introduce and drive vendor goals
Coordinate customer engagement with Finance
Coordinate customer engagement with Purchasing
Build account profiles
Maintain account profiles
Identify opportunities to attach TD SYNNEX offerings
Identify potential issues
Identify potential challenges
Provide visibility to issues
Provide visibility to challenges
Develop written documentation for accounts
Develop procedures for accounts
Delegate repetitive tasks to support teams
Collaborate with sales support
Ensure quotes are processed timely
Ensure orders are processed timely
Ensure quotes are processed accurately
Ensure orders are processed accurately
Develop customer relationships
Maintain customer relationships
Provide value proposition to customer base
Use project management skills
Complete customer requests
Perform additional duties as assigned
How You'll Work.
Team & Collaboration
Coordinate with field sales team; Collaborate with sales support; Work with internal TD SYNNEX support teams
Communication Scope
Converse effectively; Write effectively
Process & Methodology
Project management skills
Full Job Description
## **Job Description:** The **Inside Account Representative** for our **CCA**(Caribbean Central America) Organization deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role, you work with specific, identified accounts. Position owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability. Incumbent is seasoned and has the experience to handle complex customer issues. Take your sales career to the next level as an Inside Account Representative! “Let’s Achieve Great Outcomes. TD SYNNEX is the partner that helps unlock business results for all.” ## **What You’ll Do:** * Manages customer and territory Profit & Loss. * Must demonstrate critical thinking skills to successfully manage the growth and profitability of assigned territory. * Generates new business through inbound and outbound calling. * Coordinates with field sales team to answer RFPs, provide proposals to accounts, and QBR presentations. * Identifies business growth opportunities through research and executes growth plans for the sales territory. * Responsible for having knowledge of customers within assigned territory and creating relationships at the purchasing, sales, and operational levels. Align with vendor management to introduce, drive, and execute goals. Help coordinate customer engagement with Finance and Purchasing either directly or through executing actions of these groups. * Builds and maintains detailed account profiles for each customer and has ability to identify opportunities to attached additional TD SYNNEX solution offerings where applicable. * Ability to identify potential issues and challenges and provide visibility to them in a timely manner to Inside Account Executive/Sr. Inside Account Executive. * Develops written documentation and procedures for assigned sales accounts and delegates repetitive tasks to internal TD SYNNEX support teams
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