TD SYNNEX
InsideAccountRepresentative
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“Inside Account Representative at TD SYNNEX. Skills: Sales, Account management, Customer relationship management. Manage customer and territory P&L. Drive growth and profitability”
What You'll Achieve.
Drive revenue and margin growth; Ensure long-term customer satisfaction; Ensure organizational profitability
Industry & Context.
Critical thinking; Problem-solving; Decision-making skills
West Coast working hours required, Travel up to 10%
What They're Looking For.
Must Have
Bachelor’s degree and 1–3 years of relevant experience, or an equivalent combination of education and experience, Open to early‑career talent with a demonstrated eagerness to learn and grow in a sales environment, Comfortable speaking with customers regularly and building relationships over the phone and email, communication skills, with the ability to clearly convey information and tailor messaging to different audiences, Ability to execute instructions independently and seek clarification when needed, Demonstrated critical thinking, problem-solving, and decision-making skills, data entry and organizational skills with attention to detail, Ability to negotiate effectively and sell ideas persuasively, time‑management skills and ability to drive tasks to completion, Comfortable working in a fast‑paced environment with shifting priorities, Ability to work constructively under pressure and manage deadlines, Demonstrated ethical judgment and commitment to maintaining confidentiality, Ability to collaborate effectively and build working relationships across teams, Sensitivity to the needs and concerns of customers and internal stakeholders, Proficiency in relevant computer systems and applications at an intermediate level
Nice to Have
Ability to communicate effectively in additional regional or local language skills are a plus
What You'll Do.
Manage customer and territory P&L
Drive growth and profitability
Generate new business
Serve as primary point of contact
Share detailed information on services
Identify business growth opportunities
Build and maintain account profiles
Coordinate with field sales team
Partner closely with vendor management teams
Develop relationships with customer stakeholders
Coordinate customer engagement
Identify potential challenges or risks
Collaborate with sales support teams
Develop written documentation and procedures
Apply basic project management skills
Attend TD SYNNEX and industry events
How You'll Work.
Team & Collaboration
Coordinate with the field sales team; Partner closely with vendor management teams; Develop relationships with customer stakeholders; Coordinate customer engagement with Finance and Purchasing teams; Collaborate with sales support teams; Delegate repetitive tasks to internal TD SYNNEX support teams
Communication Scope
Effective communication skills; Ability to clearly convey information; Tailor messaging to different audiences
Process & Methodology
Apply basic project management skills to track and complete customer requests
Full Job Description
**Location:** Fremont, CA preferred; open to Gilbert, AZ ## ## **About the Role** Are you an effective, relationship‑driven salesperson who enjoys daily interaction with an established customer base? TD SYNNEX is looking for an **Inside Account Representative** who is eager to learn, enjoys talking with customers, and can deliver results while providing exceptional customer service to our partners. In this role, you will manage and grow a specific portfolio of identified accounts, serving as the primary day‑to‑day contact. You will work proactively to drive revenue and margin growth while ensuring long‑term customer satisfaction and organizational profitability. This position requires someone who can comfortably handle ongoing customer communication, share information about TD SYNNEX services and solutions, and navigate increasingly complex customer needs. ## **What You 'll Do ** * Manage customer and territory P&L, demonstrating critical thinking to drive growth and profitability across an assigned book of business. * Generate new business through a mix of inbound and outbound calls, with a strong focus on relationship‑based selling. * Serve as the primary point of contact for assigned customers, including system integrators, OEMs, contract manufacturers, and software companies that rely on TD SYNNEX for hardware and related solutions. * Share detailed information with customers on TD SYNNEX services, portfolio offerings, and value‑added solutions, including both hardware and software. * Identify business growth opportunities through research and execute territory growth plans. * Build and maintain detailed account profiles, identifying opportunities to attach additional TD SYNNEX solutions where applicable. * Coordinate with the field sales team on RFP responses, customer proposals, and QBR presentations. * Partner closely with vendor management teams (e.g., storage, CPU, and other technology vendors) to introduce, position, and execute shared business goals. * De
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