Shyft Global Services
InsideAccountRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Inside Account Representative at Shyft Global Services. Skills: Sales, Account management, Customer relationships. Manage customer P&L. Manage territory P&L”
What You'll Achieve.
Drive revenues; Drive margins; Ensure profitability
Industry & Context.
Complex problem solving; Critical thinking; Decision-making
25% travel
What They're Looking For.
Must Have
1-3 years of experience, Equivalent combination of relevant experience and education
What You'll Do.
Generate new business
Coordinate with field sales
Identify business growth opportunities
Know customers within territory
Create relationships at purchasing level
Create relationships at sales level
Create relationships at operational level
Align with vendor management
Introduce vendor goals
Coordinate customer engagement with Finance
Coordinate customer engagement with Purchasing
Build account profiles
Maintain account profiles
Identify opportunities to attach offerings
Identify potential issues
Identify potential challenges
Provide visibility to issues
Provide visibility to challenges
Develop written documentation
Delegate repetitive tasks
Collaborate with sales support
Ensure quotes processed timely
Ensure orders processed timely
Ensure quotes processed accurately
Ensure orders processed accurately
Develop customer relationships
Maintain customer relationships
Provide value proposition
Use project management skills
Complete customer requests
How You'll Work.
Team & Collaboration
Coordinate with field sales; Collaborate with sales support; Build working relationships
Communication Scope
Converse effectively; Write effectively
Process & Methodology
Project management
Full Job Description
**Job Purpose:** Are you an effective salesperson who enjoys daily interactions with an established client base? TD SYNNEX is looking for an Inside Account Representative who can deliver results and provide exceptional customer service to our partners. In the Inside Account Representative role, you work with specific, identified accounts. Position owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability. Incumbent is seasoned and has the experience to handle complex customer issues. Take your sales career to the next level as an Inside Account Representative! **Responsibilities:** * Manages customer and territory P&L. Must demonstrate critical thinking skills to successfully manage the growth and profitability of assigned territory. * Generates new business through inbound and outbound calling. * Coordinates with field sales team to answer RFPs, provide proposals to accounts, and QBR presentations. * Identifies business growth opportunities through research and executes growth plans for the sales territory. * Responsible for having knowledge of customers within assigned territory and creating relationships at the purchasing, sales, and operational levels. Align with vendor management to introduce, drive, and execute goals. Helps coordinate customer engagement with Finance and Purchasing either directly or through executing actions of these groups. * Builds and maintains detailed account profiles for each customer and has ability to identify opportunities to attached additional TD SYNNEX solution offerings where applicable. * Ability to identify potential issues and challenges and provide visibility to them in a timely manner to Inside Account Executive/Sr. Inside Account Executive. * Develops written documentation and procedures for assigned sales accounts and delegates repetitive tasks to internal TD SYNNEX support teams. * Travels / attends TD SYNNEX and Industry events
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