Shyft Global Services

InsideAccountManagerII

$21000–31500k ~AI est. San Jose, Costa Rica FULL TIME
The Brief

“Inside Account Manager II at Shyft Global Services. Skills: Account management, Consultative sales, Revenue growth, Relationship building. Orchestrate daily engagement with assigned accounts. Drive sustainable revenue and margin growth”

What You'll Achieve.

Meet revenue targets; Exceed revenue targets; Meet margin targets; Exceed margin targets

Industry & Context.

Problems you'll solve

Resolving issues swiftly; Resolving issues creatively

Eligibility Requirements

Non-standard work, Overtime as business requires, Some travel required

What They're Looking For.

Must Have

5–8 years B2B account management, 5–8 years consultative sales, 5–8 years business development, High School Diploma, some College

Nice to Have

Bachelor's Degree

What You'll Do.

Orchestrate daily engagement with assigned accounts

Drive sustainable revenue and margin growth

Serve as trusted advisor for assigned accounts

Ensure high customer satisfaction

Ensure customer retention

Ensure long-term loyalty

Execute customer strategies

Identify up-selling opportunities

Identify cross-selling opportunities

Negotiate opportunities

Close up-selling opportunities

Close cross-selling opportunities

Develop sales pipeline

Maintain sales pipeline

Forecast account growth

Forecast market trends

Understand client business challenges

Understand client industry landscape

Understand client goals

Position solutions effectively

Drive measurable value

Maintain data integrity within CRM

Leverage CRM insights

Generate performance reports

Partner with internal teams

Partner with external teams

Ensure seamless delivery on client promises

Align on growth strategies

Manage primary back up

Handle stock transfers

Handle OOM exceptions

How You'll Work.

Team & Collaboration

Internal teams; External teams; Technical teams; Product teams; Customer Success teams; Marketing teams; All levels of management

Communication Scope

Verbal communication; Written communication; Pitching; Presenting; Formal presentations

Free ATS check

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