EMCO Corporation
Logistics
InsideAccountManager
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Inside Account Manager at EMCO Corporation. Skills: Sales, Customer service, Account management. Interact with customers. Provide excellent customer service”
What You'll Achieve.
Meet or exceed sales targets; Meet or exceed gross profit targets; Increase profit sharing; Build long lasting loyal customer relationships; Increase market share
Industry & Context.
Investigate issues; Resolve issues
What They're Looking For.
Must Have
College and/or University degree, 1 year of experience, Proficient in Microsoft Office, Written and verbal communication skills, Ability to identify customer requirements, Ability to learn and operate software
Nice to Have
Customer service experience preferred, Inside sales experience preferred, Contractor experience preferred
What You'll Do.
Interact with customers
Provide excellent customer service
Meet gross profit targets
Build loyal customer relationships
Turn quotations into orders
Maintain relationships with key accounts
Strengthen relationships with existing customers
Increase market share
Act as project manager
Keep detailed records
Communicate lead time updates
Prospect new customers
Develop new customers
Use outbound calling campaigns
Assist warehouse operations
Drive business through interactions
Investigate customer issues
Resolve customer issues
Expedite customer material
Follow up with customers
Support Outside Sales
Support Profit Centre activities
Communicate customer business changes
How You'll Work.
Team & Collaboration
Work as a team; Support each other; Work alongside colleagues; Support Outside Sales; Integral part of team; Support Profit Centre activities
Communication Scope
Written communication; Verbal communication
Process & Methodology
Project management
Full Job Description
With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support industry, residential, commercial and infrastructure initiatives across Canada. At Midfield Valve & Supply (an EMCO Company), we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service. We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve. Why Join Our Team? EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the Oil and Gas industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way! In addition, we will offer you: * Great mentors and on-the-job training * Growth potential with competitive salary, benefits, and profit sharing * A career with a solid, stable company with strong core values * Participation in our pension plan with employer contributions * Work-life balance As an Inside Account Manager, you will be responsible for interacting with customers primarily over the phone and by email. You will provide excellent
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