EMCO Corporation
Wholesale Distribution
InsideAccountManager
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“Inside Account Manager at EMCO Corporation. Skills: Sales generation, Customer relationships, Revenue targets. Interact with customers over phone and email. Generate and close sales”
What You'll Achieve.
Generate sales; Close sales; Meet sales targets; Exceed sales targets; Meet gross profit targets; Exceed gross profit targets; Increase profit sharing; Increase market share
Industry & Context.
Investigate issues; Resolve customer issues
What They're Looking For.
Must Have
1 year of experience in customer service or inside sales/contractor experience, Proficient in Microsoft Office software, Ability to learn and operate applicable software system
Nice to Have
Previous experience with or knowledge of PVF products, Experience using Infor (M3)
What You'll Do.
Interact with customers over phone and email
Generate and close sales
Meet or exceed sales targets
Build loyal customer relationships
Turn quotations into orders
Maintain relationships with key accounts
Strengthen relationships with existing customers
Increase market share
Act as project manager for large projects
Keep detailed records of lead times
Communicate lead time updates
Prospect and develop new customers
Use outbound calling campaigns
Meet or exceed gross profit targets
Assist warehouse operations
Drive business through customer interactions
Investigate and resolve customer issues
Expedite customer material with vendors
Follow up with customers on quotes
Follow up with outstanding orders
Support Outside Sales with customer orders
Support Profit Centre activities
Communicate customer business changes
Perform other tasks as requested
How You'll Work.
Team & Collaboration
Support Outside Sales; Integral part of team; Communicate with Profit Centre Manager; Communicate with Credit Department
Communication Scope
Written communication; Verbal communication
Full Job Description
With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support industry, residential, commercial and infrastructure initiatives across Canada. At Midfield Valve & Supply (an EMCO Company), we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service. We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve. Why Join Our Team? EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the Oil and Gas industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way! In addition, we will offer you: * Great mentors and on-the-job training * Growth potential with competitive salary, benefits, and profit sharing * A career with a solid, stable company with strong core values * Participation in our pension plan with employer contributions * Work-life balance As an Inside Account Manager, you will be responsible for interacting with customers primarily over the phone and by email. You will provide excellent
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