Tomra
Food
IngenierodeServicioenCampo
Neural analysis suggests this role is
optimal for mid candidates.
“Ingeniero de Servicio en Campo at Tomra. Skills: Field Service Engineering, Machine Installation, Maintenance and Repair. Install and commission machinery according to customer requirements. Diagnose and resolve mechanical, electrical, or performance issues in the field”
Industry & Context.
Diagnose and resolve mechanical, electrical, or performance issues in the field
Valid driver's license, Availability to travel frequently, Ability to crouch, kneel, and stand frequently, and work in confined spaces, Ability to work under pressure, Ability to lift up to 20 kg regularly, Ability to distinguish the full range of colors, Work in food processing plants, farms, cold rooms, and outdoors, under high or low temperatures, Must be able to drive without restrictions and have a valid driver's license, No significant food allergies that would prevent working near food, nuts, fruits, or vegetables, Availability and ability to travel extensively and obtain a valid passport
What They're Looking For.
Must Have
Engineering or technical degree in Automation, Mechatronics, Electrical Engineering, Electronics, or related areas, 0–2 years of experience in a related field, Valid driver's license, Ability to interpret technical manuals and schematics, Availability to travel frequently
Nice to Have
SEC A or B certification, Basic level of English, Other additional languages are valued
What You'll Do.
Install and commission machinery according to customer requirements
Diagnose and resolve mechanical
or performance issues in the field
Perform preventive and seasonal maintenance before and after peak demand periods
Disassemble and install components such as shafts
Support equipment upgrades
and improvements in collaboration with Engineering and R&D
Share feedback from the field to improve internal procedures and technical instructions
Identify and communicate follow-up opportunities to the sales team
Use and maintain company tools in good condition
Provide guidance or training to customers and junior service technicians when needed
Ensure customer concerns are addressed professionally and escalated when appropriate
How You'll Work.
Team & Collaboration
Support upgrades, testing, and improvements of equipment in collaboration with Engineering and R&D; Share feedback from the field to improve internal procedures and technical instructions; Identify and communicate follow-up opportunities to the sales team; Provide guidance or training to customers and junior service technicians when needed; Ensure customer concerns are addressed professionally and escalated when appropriate
Communication Scope
Communicate opportunities to the sales team; Provide guidance or training to customers and junior service technicians; Ensure customer concerns are addressed professionally and escalated when appropriate
Full Job Description
Sobre TOMRA Food TOMRA Food es una organización multinacional y un proveedor líder de soluciones de selección por sensores, pelado y soluciones integradas de postcosecha para la industria alimentaria. Transformar la producción mundial de alimentos para maximizar la seguridad alimentaria y minimizar la pérdida de alimentos, garantizando que Cada Recurso Cuenta™ , ha sido nuestra fortaleza durante más de 50 años. En TOMRA, buscamos personas que innoven, demuestren pasión por su trabajo y actúen con responsabilidad. Fomentamos la libertad para innovar y asumir riesgos que generen avances y desafíen el status quo. Valoramos la pasión que impulsa el enfoque y el compromiso con el éxito. Creemos en una mentalidad responsable, inclusiva y segura, que cuide de nuestros clientes, productos y compañeros de trabajo. ¡Únete a la revolución de los recursos! Estamos contratando un Ingeniero de Servicio en Campo para realizar labores de instalación, mantenimiento y soporte técnico que garanticen un rendimiento óptimo de las máquinas y la satisfacción del cliente. Tus principales responsabilidades incluyen: * Instalar y poner en marcha maquinaria de acuerdo con los requerimientos del cliente. * Diagnosticar y resolver problemas mecánicos, eléctricos o de rendimiento en terreno. * Realizar mantenimiento preventivo y estacional antes y después de los períodos de mayor demanda. * Desmontar e instalar componentes como ejes, motores, transportadores y rodamientos. * Apoyar actualizaciones, pruebas y mejoras de equipos en colaboración con Ingeniería y I+D. * Compartir comentarios desde terreno para mejorar procedimientos internos e instrucciones técnicas. * Identificar y comunicar oportunidades de seguimiento al equipo comercial. * Utilizar y mantener las herramientas de la empresa en buen estado. * Brindar orientación o capacitación a clientes y técnicos de servicio junior cuando sea necesario. * Asegurar que las inquietudes de los clientes se aborden de forma profesional y se escalen c
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