Roche
Ingénieurd'Application
“Ingénieur d'Application at Roche. Skills: Application success, Technical expertise, Customer training. Ensure preparation and installation. Ensure parameterization of solutions”
What You'll Achieve.
Operational success of decentralized biology solutions; Customer autonomy on systems; Continuous improvement of Roche solutions
Industry & Context.
Analyze needs; Orient issues; Manage a problem; Conflict resolution; Analysis; Synthesis; Problem resolution
Client site travel, Home office, National scope, Proximity to major routes, stations, and airports, Driving license required
What They're Looking For.
Must Have
Minimum Bac +2 (Biomédical, Etudes supérieures en Biologieiotechnologies) or Profil Infirmier/Cadre/Technicien de laboratoire with strong technical aptitude, Technical English proficiency, Permis requis
Nice to Have
Application techniques of In Vitro Diagnostics, Scientific or medical knowledge, Knowledge of the organization of care centers in France (Hospitals, clinics, EPAD. . . ) and medical analysis laboratories, Knowledge of analysis instruments and laboratory IT (LIS, middleware)
What You'll Do.
Ensure preparation and installation
Ensure parameterization of solutions
Provide initial training
Perform performance verification
Provide technical support
Ensure customer autonomy
Ensure customers respect pre-analytical conditions
Ensure application follow-up
Participate in continuous improvement
Ensure skills maintenance
Provide pre-sales expertise
Participate in tender writing
Ensure regular reporting
Ensure knowledge update
How You'll Work.
Team & Collaboration
Collaboration with sales teams; Collaboration with IT teams; Liaison between company and clients; Liaison with headquarters experts
Communication Scope
Good oral communication; Good written communication
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