Amazon Corporate Services Pty Ltd
Technology
InfrastructureSupportEngineeringManager,IREO
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“Infrastructure Support Engineering Manager, IREO at Amazon Corporate Services Pty Ltd. Skills: Infrastructure reliability, Team management, Distributed systems. Lead and mentor engineers. Promote career development”
Industry & Context.
Problem solvers; Systems thinkers
Work across time zones, Australian Government Security Vetting Agency clearance
What They're Looking For.
Must Have
5+ years technical experience, 2+ years people management, Experience with distributed teams
Nice to Have
Managing teams in cloud infrastructure, Managing teams in data centre operations, Managing teams in large-scale distributed systems, Building high-performing engineering teams, Experience working in global organisations, Understanding of infrastructure automation, Understanding of Linux/Unix systems
What You'll Do.
Lead and mentor engineers
Promote career development
Promote technical growth
Ensure operational excellence
Build trust across sites
Maintain relationships across sites
Create inclusive environment
Encourage collaboration
Encourage knowledge sharing
Drive ownership culture
Manage team priorities
Ensure effective communication
Ensure collaboration with global stakeholders
Oversee delivery of services
Ensure high standards of quality
Meet service level agreements
Partner with peer managers
Partner with leadership teams
Align on strategic initiatives
Drive continuous improvement
Enhance team efficiency
Enhance team effectiveness
Champion technical excellence
Maintain focus on customer satisfaction
How You'll Work.
Team & Collaboration
Distributed teams; Global teams; Peer managers; Leadership teams
Communication Scope
Build trust; Build relationships
Full Job Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global data centre infrastructure. We're the people who keep the cloud running, supporting all AWS data centres and the critical infrastructure that ensures our customers have continual access to the innovation they rely on. We're looking for a strong technical leader to manage and grow our Infrastructure Reliability Engineering Organisation (IREO) team across Australia. As the Engineering Manager, you'll lead a diverse team of talented engineers spread across Melbourne and Sydney, fostering a culture of innovation, collaboration, and technical excellence. You'll be responsible for building and maintaining strong relationships both within your team and across the broader AWS organisation, working closely with peer managers in Europe and the USA. The ideal candidate will demonstrate: • Strong technical leadership experience in infrastructure or software engineering • Excellent people management skills with proven ability to build and lead high-performing distributed teams • Outstanding communication skills and ability to build trust across organizational boundaries • Track record of driving operational excellence and process improvement • Flexibility to work across different time zones to collaborate with global teams • Experience in fostering an inclusive culture that welcomes diverse perspectives and bold ideas • Strong decision-making capabilities and ability to influence without direct authority This role offers the opportunity to shape the future of AWS infrastructure while leading a talented team in a dynamic, fast-paced environment. You'll have the flexibility to work across time zones and the autonomy to drive meaningful change within the organization. Key job responsibilities • Lead and mentor a distributed team of engineers, promoting career development and technical growth while ensuring operational excellence. • Build trust and maintain strong relationships across mu
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