Amazon Corporate Services Pty Ltd

Technology

InfrastructureSupportEngineer

A$75–95k ~AI est. Melbourne, Victoria, Australia FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Infrastructure Support Engineer at Amazon Corporate Services Pty Ltd. Skills: Infrastructure support, System administration, Technical troubleshooting. Pinpoint causes of software-based issues. Provide assistance in escalations”

Industry & Context.

Technology
Problems you'll solve

Root cause analysis; Troubleshooting; Debugging

Eligibility Requirements

Australian citizens, Hold or eligible to obtain Australian Government Security Clearance, Complete Organisational Suitability Assessment

What They're Looking For.

Must Have

1+ years of technical support experience, 1+ years of systems administration experience, Australian citizens, Hold or eligible to obtain Australian Government Security Clearance, Ability to complete Organisational Suitability Assessment

Nice to Have

Experience in technical support, Experience scripting in one or more language, Experience troubleshooting and debugging technical systems, Knowledge of web services, Knowledge of distributed systems, Knowledge of web application development, Experience troubleshooting & maintaining software

What You'll Do.

Pinpoint causes of software-based issues

Provide assistance in escalations

Apply Linux expertise

Troubleshoot technical issues

Resolve technical issues

Meet service level agreements

Enhance operational efficiency

Develop documentation

Engage with internal service teams

Contribute to company-wide initiatives

Perform operating system migrations

Perform code releases

Enhance systems and services

Collaborate with experienced engineers

Engage in knowledge-sharing sessions

How You'll Work.

Team & Collaboration

Diverse team; Global AWS teams; Internal service teams; Software development teams; Experienced engineers

Full Job Description

Applicants must be Australian citizens and hold or be eligible to obtain an Australian Government Security Clearance with the ability to successfully complete an Organisational Suitability Assessment. For more information regarding security clearances please visit (https://www.agsva.gov.au/). AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global data centre infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centres and all the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help support these challenges. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS globally to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. You will be a valued member of an exceptional global team working on local problems, thriving in a dynamic and enthusiastic environment that combines dedication and enjoyment. At Amazon Web Services (AWS), you will get hands-on experience with tools and services that exist outside the scope of native AWS products. This presents an exciting opportunity to engage with systems you might not encounter otherwise, allowing you to gain invaluable experience in infrastructure development. Key job responsibilities - Experience in technical support, or experience troubleshooting and debugging technical systems Experience scripting in modern program languages A day in the life •

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