Nscale
InfrastructureOperationsEngineer
Neural analysis suggests this role is
optimal for Mid candidates.
“Infrastructure Operations Engineer at Nscale. Skills: Data centre infrastructure, Customer support, Automation scripts. Manage infrastructure projects. Install infrastructure”
Industry & Context.
Problem solving; Analytical skills; Root cause analysis
Work shifts, Respond to critical incidents out of hours, On-call, Travel to additional data centres, Assist with deployments, Assist with troubleshooting, Assist with operational tasks, Attend supplier training
What They're Looking For.
Must Have
4+ years experience data centre, Server administration, Virtualization, Networking protocols
Nice to Have
Advanced technical certifications, Exposure large scale Data Centre, Hands-on server experience, Customer service ethic
What You'll Do.
Manage infrastructure projects
Install infrastructure
Upgrade infrastructure
Monitor critical systems
Maintain critical systems
Handle escalated customer support issues
Provide solutions aligned with SLAs
Design automation scripts
Implement automation tools
Conduct root cause analysis
Recommend long-term fixes
Collaborate with cross-functional teams
Optimize infrastructure
How You'll Work.
Team & Collaboration
Cross-functional teams
Process & Methodology
Infrastructure projects
Full Job Description
About Nscale Nscale is the GPU cloud engineered for AI. We provide cost-effective, high-performance infrastructure for AI start-ups and large enterprise customers. Nscale enables AI-focused companies to achieve superior results by reducing the complexity of AI development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid innovation, and environmental responsibility. At Nscale, our Operations team plays a critical role in maintaining service availability, driving service reliability and rapid response to customer tickets We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you’ll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you’ll be contributing to building the technology that powers the future. About the Role We’re looking for an Engineer that has good people, leadership & technical skills. A technical expert responsible for ensuring the efficiency, reliability, and scalability of data centre infrastructure.You're comfortable problem solving & making decisions on complex topics with high levels of ambiguity in a results driven environment. You’re comfortable influencing without authority and exceptional at building relationships with senior stakeholders across the business to get things done. You have the understanding and skillset to grasp technical concepts and problems quickly You have strong analytical skills You’re a doer who is extremely organised and diligent You’re a self starter, curious, and quick to learn, knowing what questions to ask to get up to speed quickly What You’ll be Doing Manage infrastructure projects, including installations & upgrades Monitor and maintain critical systems like power, cooling, and network connectivity. Handle escalated customer support issu
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