InfrastructureEngineeringSeniorAdvisor

Cigna-Evernorth Services Inc. seeks an Infrastructure Engineering Senior Advisor for the Morris Plains, NJ location to support systems engineering lifecycle activities for large hybrid Splunk and Cribl deployments, including requirements\ gathering, design, testing, implementation, operations, and documentation. Responsibilities: • Lead troubleshooting efforts and identify root cause of problems across the enterprise logging environment. Work on and lead projects that drive continuous improvement, enhancements of products, services offerings, and governance. • Coach and mentor customers and staff that may need technical assistance or guidance. • Partner with Agile Program and Product Management leads to develop, plan, and execute large initiatives. • Hybrid work schedule. Qualifications: • Master’s degree in Computer Science, Information Technology or related field and 3 years of experience in any call center production support role in the pharmacy benefit management domain. Will accept a Bachelor’s degree and 5 years of experience. • Must have experience with: supporting, operating, and managing large-scale Splunk environments; • Splunk Cloud and Enterprise deployment, configuration, and administration; • Splunk architecture including indexing, search head clustering, and data onboarding; • SPL (Search Processing Language); query optimization; data onboarding using Universal Forwarders; • HTTP Event Collector (HEC); leading troubleshooting efforts; implementing performance improvements; supporting enterprise-level monitoring solutions; • Load-balancing data ingestion using TCP/UDP protocols; leveraging native Splunk load-balancing capabilities for optimized performance and scalability; • Configuring, deploying, and maintaining Cribl Stream and Cribl Edge; Cribl log management and data routing; • Syslog; Splunk UF/HEC; enterprise-scale telemetry management and data normalization; • Designing and implementing Cribl Packs for efficient data parsing and advanced data t