Soho House & Co.
InfrastructureEngineeringManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Infrastructure Engineering Manager at Soho House & Co.. Skills: Infrastructure Engineering, Network Management, Server Management, Cloud Management, Security Management. Manage a team of Infrastructure Engineers. Manage supplier relationships”
Industry & Context.
Troubleshooting; Resolve technical blockers
Flexible schedule, Travel internationally
What They're Looking For.
Must Have
Extensive Networking experience, Extensive Server experience, Extensive Cloud experience, Experience with SSE: Netskope, Experience with NGFW: Palo Alto Networks, Experience with SD-WAN: Aruba EdgeConnect, Experience with Aruba Central Switching/Routing, Experience with HPE/Aruba AOS-CX, Experience with HPE/Aruba AOS-S, Experience with Cisco Wireless, Experience with Aruba AOS-8, Experience with Aruba AOS-10/Ruckus, Experience with Aruba ClearPass, Experience with Microsoft Windows Server 2012-2025, Experience with SQL, Experience with IIS, Experience with Active Directory, Experience with PowerShell, Experience with Azure, Experience with Office365, Experience with Entra ID, Experience with VMWare ESXI, Experience with RHEL, Experience with KVM, Experience with Mobile Device Management, Experience with EndPoint Management, Experience with Anti-Virus, Experience with large scale (80+ site) MPLS/VPLS/SD-WAN Networks, Experience in large scale, complex routing protocol configuration, Experience with Data Centres, Experience with Cloud Environments, Experience with SSO/SCIM/OATH/SAML, Experience with Okta, Experience with ADFS, Experience with Azure AD, Experience in an environment with change control process
Nice to Have
Netskope - Secure Web Gateway/Zero Trust Network Access/Cloud Firewall, Palo Alto Networks – Firewalls/Panorama, Aruba Central Switching/Routing, HPE/Aruba AOS-CX, HPE/Aruba AOS-S, Cisco Wireless, Aruba AOS-8, Aruba AOS-10/Ruckus, Microsoft Windows Server OS, Applications, Features and Roles, SQL, IIS, Active Directory (All Components), PowerShell, Azure, Office365, Entra ID, VMWare ESXI, RHEL, KVM, Mobile Device Management, EndPoint Management, Anti-Virus, leadership skills, experience training and developing a team, Good stakeholder management, Great/Quick troubleshooting thought process, verbal and written communication skills, High attention to detail, Security design principle conscious, Experience working with Data Centres (covering multiple regions), Experience working with Cloud Environments (covering multiple regions), Experience working with SSO/SCIM/OATH/SAML (Okta, ADFS and Azure AD), Able to work under pressure, Ability to look at current environments and recommend better ways of working, Flexible schedule, Ability to travel internationally
What You'll Do.
Manage a team of Infrastructure Engineers
Manage supplier relationships
Design Infrastructure
Deploy Infrastructure
Maintain Infrastructure
Ensure high security posture
Ensure high Infrastructure posture
Document Infrastructure projects
Communicate project progress to stakeholders
Cross charge invoices
Resolve technical blockers
Assist with network bill of materials
Assist with scoping new openings
Assist with scoping refurbishments
Configure Infrastructure
Maintain Infrastructure
Implement new network tools
Implement new server tools
Implement new cloud tools
Implement new security tools
Remediate vulnerabilities
Facilitate vulnerability remediation
Ensure Infrastructure is documented
Ensure handover of new Infrastructure
Ensure providers manage Infrastructure support
Ensure providers have knowledge
Provide internal knowledge
Research new technologies
Test new technologies
Procure new technologies
Implement new technologies
Meet business requirements
Improve way of working
Carry out administration work
Manage change requests
Update support tickets
Manage support tickets
Carry out due diligence
Ensure Infrastructure requirements are met
Ensure security requirements are met
Coordinate quarterly on-site visits
How You'll Work.
Team & Collaboration
Work with Group Head of Infrastructure; Work with Cyber Security; Work with stakeholders; Work with Infrastructure engineers; Work with contractors; Work with agencies; Work with third parties; Work with managed service providers
Communication Scope
Verbal communication; Written communication; Project communication
Process & Methodology
Project documentation, Change control process
Full Job Description
The Role… The Infrastructure Engineering Manager will be responsible for the management of a team of Infrastructure Engineers (network, server and cloud combined) and management of supplier relationships alongside the Group Head of Infrastructure. The global Infrastructure team at Soho House is responsible for designing, building, deploying and maintaining the network and security Infrastructure for Soho House and its associated fascia’s (Soho Restaurants, Soho Works, Retail, The Ned, Scorpios, The Line, The Saguaro and Soho House reporting directly to the Group Head of Infrastructure and Cyber Security with whom they will work with to ensure we keep a high security and Infrastructure posture throughout all Soho House ensure progress of all Infrastructure projects are clearly documented and communicated to stakeholders Review, approve and cross charge invoices for Infrastructure contractors, agencies and suppliers (Hardware, software/licensing and professional services) Make technical decisions and resolve technical blockers for various projects and issues with Infrastructure engineers, contractors and agencies Be technically knowledgeable across various parts of Infrastructure (network, server, cloud, security) whom engineers, contractors and agencies could look up to Where appropriately permitting; get involved with and assist: Putting together network bill of materials and scoping of new house openings and refurbishments projects Configuration and maintenance of Infrastructure (network, server, cloud, security) Carrying out projects including implementing of new network, server, cloud and security tools/functionality globally without disrupting business operations Remediate vulnerabilities for all internal and external facing networks Facilitate remediation of internal and external vulnerabilities with third parties where applicable Ensure new and existing Infrastructure is documented Ensure handover of new Infrastructure to in-house team and third-party managed
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