Soho House & Co.

InfrastructureEngineeringManager

£75–110k ~AI est. London, England, United Kingdom
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Infrastructure Engineering Manager at Soho House & Co.. Skills: Infrastructure Engineering, Network Management, Server Management, Cloud Management, Security Management. Manage a team of Infrastructure Engineers. Manage supplier relationships”

Industry & Context.

Problems you'll solve

Troubleshooting; Resolve technical blockers

Eligibility Requirements

Flexible schedule, Travel internationally

What They're Looking For.

Must Have

Extensive Networking experience, Extensive Server experience, Extensive Cloud experience, Experience with SSE: Netskope, Experience with NGFW: Palo Alto Networks, Experience with SD-WAN: Aruba EdgeConnect, Experience with Aruba Central Switching/Routing, Experience with HPE/Aruba AOS-CX, Experience with HPE/Aruba AOS-S, Experience with Cisco Wireless, Experience with Aruba AOS-8, Experience with Aruba AOS-10/Ruckus, Experience with Aruba ClearPass, Experience with Microsoft Windows Server 2012-2025, Experience with SQL, Experience with IIS, Experience with Active Directory, Experience with PowerShell, Experience with Azure, Experience with Office365, Experience with Entra ID, Experience with VMWare ESXI, Experience with RHEL, Experience with KVM, Experience with Mobile Device Management, Experience with EndPoint Management, Experience with Anti-Virus, Experience with large scale (80+ site) MPLS/VPLS/SD-WAN Networks, Experience in large scale, complex routing protocol configuration, Experience with Data Centres, Experience with Cloud Environments, Experience with SSO/SCIM/OATH/SAML, Experience with Okta, Experience with ADFS, Experience with Azure AD, Experience in an environment with change control process

Nice to Have

Netskope - Secure Web Gateway/Zero Trust Network Access/Cloud Firewall, Palo Alto Networks – Firewalls/Panorama, Aruba Central Switching/Routing, HPE/Aruba AOS-CX, HPE/Aruba AOS-S, Cisco Wireless, Aruba AOS-8, Aruba AOS-10/Ruckus, Microsoft Windows Server OS, Applications, Features and Roles, SQL, IIS, Active Directory (All Components), PowerShell, Azure, Office365, Entra ID, VMWare ESXI, RHEL, KVM, Mobile Device Management, EndPoint Management, Anti-Virus, leadership skills, experience training and developing a team, Good stakeholder management, Great/Quick troubleshooting thought process, verbal and written communication skills, High attention to detail, Security design principle conscious, Experience working with Data Centres (covering multiple regions), Experience working with Cloud Environments (covering multiple regions), Experience working with SSO/SCIM/OATH/SAML (Okta, ADFS and Azure AD), Able to work under pressure, Ability to look at current environments and recommend better ways of working, Flexible schedule, Ability to travel internationally

What You'll Do.

Manage a team of Infrastructure Engineers

Manage supplier relationships

Design Infrastructure

Deploy Infrastructure

Maintain Infrastructure

Ensure high security posture

Ensure high Infrastructure posture

Document Infrastructure projects

Communicate project progress to stakeholders

Cross charge invoices

Resolve technical blockers

Assist with network bill of materials

Assist with scoping new openings

Assist with scoping refurbishments

Configure Infrastructure

Maintain Infrastructure

Implement new network tools

Implement new server tools

Implement new cloud tools

Implement new security tools

Remediate vulnerabilities

Facilitate vulnerability remediation

Ensure Infrastructure is documented

Ensure handover of new Infrastructure

Ensure providers manage Infrastructure support

Ensure providers have knowledge

Provide internal knowledge

Research new technologies

Test new technologies

Procure new technologies

Implement new technologies

Meet business requirements

Improve way of working

Carry out administration work

Manage change requests

Update support tickets

Manage support tickets

Carry out due diligence

Ensure Infrastructure requirements are met

Ensure security requirements are met

Coordinate quarterly on-site visits

How You'll Work.

Team & Collaboration

Work with Group Head of Infrastructure; Work with Cyber Security; Work with stakeholders; Work with Infrastructure engineers; Work with contractors; Work with agencies; Work with third parties; Work with managed service providers

Communication Scope

Verbal communication; Written communication; Project communication

Process & Methodology

Project documentation, Change control process

Full Job Description

The Role… The Infrastructure Engineering Manager will be responsible for the management of a team of Infrastructure Engineers (network, server and cloud combined) and management of supplier relationships alongside the Group Head of Infrastructure. The global Infrastructure team at Soho House is responsible for designing, building, deploying and maintaining the network and security Infrastructure for Soho House and its associated fascia’s (Soho Restaurants, Soho Works, Retail, The Ned, Scorpios, The Line, The Saguaro and Soho House reporting directly to the Group Head of Infrastructure and Cyber Security with whom they will work with to ensure we keep a high security and Infrastructure posture throughout all Soho House ensure progress of all Infrastructure projects are clearly documented and communicated to stakeholders Review, approve and cross charge invoices for Infrastructure contractors, agencies and suppliers (Hardware, software/licensing and professional services) Make technical decisions and resolve technical blockers for various projects and issues with Infrastructure engineers, contractors and agencies Be technically knowledgeable across various parts of Infrastructure (network, server, cloud, security) whom engineers, contractors and agencies could look up to Where appropriately permitting; get involved with and assist: Putting together network bill of materials and scoping of new house openings and refurbishments projects Configuration and maintenance of Infrastructure (network, server, cloud, security) Carrying out projects including implementing of new network, server, cloud and security tools/functionality globally without disrupting business operations Remediate vulnerabilities for all internal and external facing networks Facilitate remediation of internal and external vulnerabilities with third parties where applicable Ensure new and existing Infrastructure is documented Ensure handover of new Infrastructure to in-house team and third-party managed

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