Novartis Business Services
Infrastructure&EndpointProtectionSecurityEngineer
“Infrastructure & Endpoint Protection Security Engineer at Novartis Business Services. Skills: Endpoint Security, Data Protection, Security Operations. Oversee security operations service line, technology governance and external / internal interfaces in accordance with service operations and management processes. Ensure stable, secure, and compliant operations across Endpoint Protection and Data Protection solutions, including deployment, lifecycle management, and continuous improvement”
What You'll Achieve.
Ensure stable, secure, and compliant operations; Cost control and optimization; Drive remediation where gaps are identified; Ensure root cause analysis is completed and preventive measures are implemented; Maintaining system integrity, availability, and security
Industry & Context.
Root Cause Analysis (RCA); Ability to identify, assess, and mitigate security risks; Ability to align security solutions to business needs
What They're Looking For.
Must Have
5+ years of experience in IT Security Engineering with focus on Endpoint Security and Data Protection, background in Security Operations processes, tooling, and service delivery, Hands-on experience with Endpoint and Data Protection technologies, Demonstrated ability to identify, assess, and mitigate security risks, build trust, and maintain credibility with business partners, Proven stakeholder engagement, presentation, and excellent communication skills across technical and senior leadership, effective collaborator with senior management, compliance, architecture, application, infrastructure, and Security Operations teams, Clear, structured thinker able to navigate ambiguity, align security solutions to business needs, and drive outcomes, Thrives in a fast‑paced, technology‑driven environment, proactively advancing security capabilities, ability to consistently delivers against commitments, deadlines, and competing priorities
Nice to Have
Working knowledge of scripting and automation (e. g. , PowerShell, Python) to support operational efficiency and automation initiatives
What You'll Do.
Oversee security operations service line
technology governance and external / internal interfaces in accordance with service operations and management processes
and compliant operations across Endpoint Protection and Data Protection solutions
and continuous improvement
and enforce Novartis security standards
procedures across all supported services and technologies
Manage services in alignment with approved budgets
ensuring cost control and optimization
Manage governance of security exceptions and risk acceptance
Collaborate with CSOC to support cybersecurity threat monitoring
and response activities using deployed endpoint protection toolsets
Partner with service lines
and application owners to coordinate corrective and preventive actions
Oversee global deployment
and compliance of endpoint security agents
driving remediation where gaps are identified
Lead crisis and incident management activities
engaging internal and external stakeholders as required
Own Problem Management
ensuring root cause analysis is completed and preventive measures are implemented to avoid
Drive Service Management and BAU operations
including leadership and oversight of external service providers
and continuous improvement of service documentation
and operational procedures
Ensure adherence to operational procedures
maintaining system integrity
How You'll Work.
Team & Collaboration
Collaborate with CSOC to support cybersecurity threat monitoring, detection, and response activities; Partner with service lines, platform teams, and application owners to coordinate corrective and preventive actions; Engage internal and external stakeholders as required; Collaborate with senior management, compliance, architecture, application, infrastructure, and Security Operations teams
Communication Scope
Excellent communication skills across technical and senior leadership
Process & Methodology
Operational Excellence Projects
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