TELUS Digital
Digital Product Consultancy
InfrastructureDevOps
Neural analysis suggests this role is
optimal for Senior candidates.
“Infrastructure DevOps at TELUS Digital. Skills: GCP, Terraform, CI/CD, Release management. Govern release management process. Manage deployment pipelines”
Industry & Context.
Troubleshoot environment-level issues impacting test execution and coordinate rapid resolution with infrastructure teams; Proactively identify and communicate risks, blockers, and dependencies with recommended mitigation strategies
What They're Looking For.
Must Have
5+ years of experience in infrastructure engineering, DevOps, or platform operations, Demonstrated experience managing releases and deployments in large-scale environments, Understanding of GCP cloud architectures, including multi-region, high-availability, and disaster recovery patterns, Hands-on expertise with Terraform and GCP services, Proficiency with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, or Cloud Build), Exceptional communication skills for both executive and engineering audiences, Experience supporting QA/testing teams in pre-production environment management, scripting skills in Python, Bash, or Go, Experience creating technical documentation, architecture diagrams, and stakeholder-facing reports
Nice to Have
GCP Professional Cloud Architect certification, HashiCorp Terraform Associate/Professional, Experience with Kubernetes (GKE), Helm & ArgoCD, ITIL v4 Foundation certification, Experience with Datadog, Prometheus, Grafana, Knowledge of service mesh (Istio/Envoy), Experience with Cloud FinOps / cost governance, Familiarity with TOGAF or other EA frameworks, project management skills (PMP or equivalent is an asset)
What You'll Do.
Govern release management process
Manage deployment pipelines
Enforce release gates
Collaborate with development
Implement CI/CD pipelines
Champion DevOps best practices
Improve platform reliability
Manage infrastructure and networking projects
Coordinate cross-functional teams
Serve as communication bridge
Prepare project status updates
Facilitate cross-functional alignment meetings
Develop communication artifacts
Identify and communicate risks
Serve as technical liaison for QA
Troubleshoot environment issues
Ensure pre-production environments are stable
Architect GCP infrastructure solutions
Lead GCP architecture reviews
Provision and manage GCP infrastructure
Design GCP networking topologies
Optimize GCP resource utilization
Implement cloud governance policies
Evaluate and recommend GCP-native services
How You'll Work.
Team & Collaboration
Collaborate with development, QA, and operations teams; Coordinate cross-functional teams including network engineers, cloud architects, security, and application teams; Serve as the primary communication bridge between technical infrastructure teams and non-technical business stakeholders; Facilitate cross-functional alignment meetings, sprint reviews, and architecture review boards; Serve as the primary technical liaison and support escalation point for QA and testing teams
Communication Scope
Exceptional communication skills for both executive and engineering audiences; Serve as the primary communication bridge between technical infrastructure teams and non-technical business stakeholders; Prepare and deliver structured project status updates, risk assessments, and milestone reports tailored to executive, management, and engineering audiences; Facilitate cross-functional alignment meetings, sprint reviews, and architecture review boards; Develop and maintain communication artifacts including status dashboards, RACI matrices, escalation paths, and decision logs
Process & Methodology
Manage complex infrastructure and networking projects, Define project scope, milestones, resource plans, risk registers, and stakeholder communication plans, Provide regular project status reporting to senior leadership and executive stakeholders, PMP or equivalent is an asset
Full Job Description
Infrastructure DevOps Location: Guatemala / El Salvador Work style: Hybrid Modality: Full-time WHO WE ARE Welcome to TELUS Digital https://www.telusdigital.com/, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS https://www.telus.com/en/, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. KEY RESPONSIBILITIES: RELEASE & DEPLOYMENT MANAGEMENT - Own and govern the end-to-end release management process, including release planning, scheduling, coordination, and post-release validation. - Manage deployment pipelines and orchestrate deployments across multiple environments (dev, staging, pre-production, production). - Define and enforce release gates, change management procedures, and rollback strategies to ensure zero-downtime deployments. - Collaborate with development, QA, and operations teams to align release cadences - with business objectives. DEVOPS ENGINEERING - Support the design, implement, and maintain CI/CD pipelines to automate build, test, and deployment workflows. - Champion DevOps best practices including Infrastructure as Code (IaC), GitOps, observability, and shift-left testing. - Drive continuous improvement of platform reliability, scalability, and performance through automation and tooling. - Establish and maintain monitoring, alerting, and incident response frameworks. PROJECT MANAGEMENT – INFRASTRUCTURE & NETWORKING - Lead and manage complex infrastructure and networking projects from initiat
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