Amazon Data Services, Inc.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing

InfrastructureDeliveryManager

$70–189k Lubbock, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Infrastructure Delivery Manager at Amazon Data Services, Inc.. Skills: Infrastructure delivery, Capacity management, Team leadership. Prioritize and assign tasks to data center technicians. Manage inbound capacity from receiving through deployment stages”

What You'll Achieve.

Deliver on-time, defect-free service; Reduce delivery cycle times; Improve quality without impacting network availability; Meet required SLAs; Ensure appropriate staffing levels; Improve effectiveness through process innovation

Industry & Context.

Operations, IT, Support Engineering, Data Center Operations, Cloud Computing
Problems you'll solve

Solve problems at their root; Understand the broader context

Eligibility Requirements

Potential off-hours, On-call needs

What They're Looking For.

Must Have

Bachelor's degree or above in engineering or equivalent, or experience managing teams, Experience creating reports, interpreting metrics and driving overall insights or analysis, Knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project) at an advanced level, Experience in vendor management, 3+ years of management/team lead function experience, 2+ years of data center, critical environment, computer hardware repair, infrastructure cabling, network deployment, or data center operations experience, or experience with Network Protocols: TCP/IP, Ethernet, L2/L3 technologies

Nice to Have

4+ years of data center design, construction, operations, or facility maintenance experience, 2+ years of computer networking experience, or experience with network hardware: copper and optical fiber cabling, switches, routers, Experience developing operational metrics, Experience in automation or monitoring frameworks, deployment or development, Experience of Six Sigma/ Lean analytical techniques

What You'll Do.

Prioritize and assign tasks to data center technicians

Manage inbound capacity from receiving through deployment stages

Manage the installation network and cabling infrastructure in

train and educate staff on best practices

Manage tasks and deliverables across projects

and oversee policies and procedures

Provide weekly report to the data center manager

Coordinate team resources to support project and delivery

Recruit and train data technicians

Host weekly staff meetings

Drive compliance to Amazon performance management requirements

Manage the daily operations for installing and delivering

Oversee development and growth of their team

Provide strategic direction

Propose technical solutions

Solve problems at their root

Understand the broader context

Install and deliver network equipment and related infrastructures

How You'll Work.

Team & Collaboration

Cross-functional teams; Diverse team

Communication Scope

Weekly reporting; Staff meetings

Process & Methodology

Project management, Change management

Full Job Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Infrastructure Delivery team is looking for a Manager to join our expanding Infrastructure Operations team. The Infrastructure Delivery Manager manages the implementation and delivery of inbound capacity and equipment. If you would like to use people skills and technical knowledge and apply them to delivering on-time, defect-free service, we’d like to meet you. Your work will help to create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. Key job responsibilities The Infra Delivery Manager will: • Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation. • Manage inbound capacity from receiving through deployment stages • Manage the installation network and cabling infrastructure in a data center environment • Guide, train and educate staff on the best practices related to all service owner issues • Manage tasks

Free ATS check

Applying for this Infrastructure Delivery Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Amazon Data Services, Inc.?

Real rants from real employees. Read before you apply.

Read Company Rants →