MongoDB
Technology
InfoSecAnalyst
Neural analysis suggests this role is
optimal for Mid+ candidates.
“InfoSec Analyst at MongoDB. Skills: Information Security, Customer reviews, Security SMEs. Manage Assurance team queue. Complete customer security reviews”
What You'll Achieve.
Reliably triage incoming requests; Complete customer security reviews; Monitor key internal channels; Answer straightforward in-scope questions; Own end-to-end completion of reviews; Help respond to complex security questions; Make contributions to team knowledgebase; Identify improvements to team processes; Implement improvements to team tooling; Complete complex projects; Improve review quality; Improve review throughput; Improve customer experience; Surface customer feedback; Influence Security roadmaps
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
2 to 3 years of experience in Information Security, BS in Computer Science, Information Systems, or equivalent experience
Nice to Have
Basic understanding of public cloud technologies, ISO 27001, SOC2, CSA or DORA is preferred
What You'll Do.
Manage Assurance team queue
Complete customer security reviews
Help team members complete reviews
Respond to customer security questions
Monitor relevant channels
Answer in scope questions
Escalate to senior team members
Maintain team knowledgebase
Recommend improvements in team processes
Recommend improvements in team tooling
Share customer feedback with leadership
Coordinate development of customer facing response
Lead complex projects
Serve as internal subject matter expert
Design internal enablement training
Deliver internal enablement training
How You'll Work.
Team & Collaboration
SMEs across time zones; Teams across organization
Communication Scope
Present security concepts
Process & Methodology
Project coordination
Full Job Description
MongoDB’s Security Assurance team is on a mission to make MongoDB one of the world’s most trusted technology vendors. We are doing this in two ways. First, we provide customers with the clear, concise and accurate information about the security of our products that customers require to use our products. Second, we serve as trusted security SMEs to MongoDB’s field teams. The InfoSec Analyst I is an independent contributor role. This role is vital to the Security Assurance team’s mission and is responsible for coordinating completion of customer due diligence reviews as well as helping MongoDB’s field personnel answer complex customer security questions. We are looking to speak to candidates who are based in Dublin for our hybrid working model. Responsibilities: Actively manage the Assurance team’s queue to ensure requests are handled promptly Complete customer security reviews. Help other team members complete reviews as necessary Help customer facing personnel respond to customer security questions Monitor relevant channels and answer in scope questions when possible, or escalate to more senior team members Proactively maintain the team’s knowledgebase Proactively recommend improvements in team processes and tooling to team leadership Share relevant and actionable customer feedback with team leadership Help coordinate development of customer facing response to high-profile supply chain events including critical severity CVEs that may affect MongoDB or its vendors Lead complex projects to help build, scale and train the team Serve as an internal subject matter expert on MongoDB product security topics, assurance trends, customer concerns, and emerging regulations Design and deliver internal enablement training on security posture and compliance topics for teams across the organization Requirements: 2 to 3 years of experience in Information Security BS in Computer Science, Information Systems, or equivalent experience Direct exposure to at least one major framework or
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