Jabil
InformationTechnologyManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Information Technology Manager at Jabil. Skills: Information Systems Management, IT Service Delivery, Financial Management, Project Management. Define department strategy. Develop department strategy”
Industry & Context.
Solve problems quickly; Solve problems effectively
Domestic and/or International travel up to 50%, Regular business hours, Some additional hours may be required
What They're Looking For.
Must Have
Bachelor's Degree in Computer Science or Management Information Technology, 6 to 8 years experience in a relevant Jabil IT position OR equivalent external work experience, at least 5 years experience in a supervisory or management role within an Information Technology department, Basic knowledge of Open Source solutions, Microsoft Office Suite (Word and Powerpoint) and e-mail skills
Nice to Have
ITIL Foundation Certification
What You'll Do.
Define department strategy
Develop department strategy
Implement department strategy
Develop business strategy understanding
Communicate business strategy understanding
Develop application infrastructure
Develop technical infrastructure
Standardize platforms
Ensure Hardware/Software/Solution compliance
Prepare ROI documentation
Prepare Business Cases
Analyze financial data
Analyze financial results
Manage IT function costs
Identify cost reduction opportunities
Modify responsibilities
Eliminate non-value added processes
Re-engineer processes
Provide end to end IT service
Drive IT service agenda
Facilitate IT service improvements
Implement IT service improvements
Manage operational IT service issues
Collaborate with internal IT teams
Deliver services to end users
Identify operational risks
Track operational risks
Manage operational risks
Provide business continuity
Meet IT audit requirements
Ensure software compliance
Drive metrics management
Manage IT support performance
Manage IT services performance
Drive continuous improvement
Exchange ideas globally
Share best practice initiatives
Understand customer needs
Deliver monthly reporting
Report on IT service performance
Report on service trends
Report on improvement activity
Report on SLA attainment
Provide reliable service
Provide stable service
Build service requirement understanding
Support incident management process
Articulate business impact
Drive corrective actions
Drive problem management activities
Drive change management awareness
Highlight business impact of change
Highlight risks to business processing
Coordinate work schedules
Coordinate priorities
Manage IT personnel performance
Anticipate customer expectations
Meet customer expectations
Exceed customer expectations
Solve problems quickly
Solve problems effectively
Make customer issues a priority
Manage changing priorities
Embrace global IT strategic direction
Adhere to safety rules
Adhere to health rules
Enforce IT procedures
Enforce company policies
Follow company policies
Participate in audit programs
Drive non conformance issues to conclusion
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Internal IT teams; Global IT organization; Internal/external customers
Process & Methodology
Project management, Region projects, Global projects
Full Job Description
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. **JOB SUMMARY** Manages one or more information Systems or Services functions for a specific user group/functional area/region or the entire organization. Responsibilities include but are not limited to analysis, selection and modification of enterprise systems, application software, installation of network hardware and software, and database management. Provides overall leadership to the effort required to protect the company’s data, tools and information systems. Ensures infrastructure architecture standards to maximize efficiency and support platform compatibility. Requires subject matter knowledge of user group for practical application of system characteristics. Coordinates delivery of services to user groups and ensures IT service is uninterrupted. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Note: Typically focused on internal IT service delivery for employees, but may have an external client focus if involved with company-hosted, web-enabled, or outsourced solutions delivery. **ESSENTIAL DUTIES AND RESPONSIBILITIES** · Define, develop and implement a department strategy, which contributes to the business strategic direction · Develop and communicate an understanding of the business strategy as it pertains to other IT Departments. · Understand and communicate business strategy and develop application & technical infrastructure to support this strategy · Deliver IT services i
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