Motorola Solutions
Technology
InformationTechnology(IT)SupportSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Information Technology (IT) Support Specialist at Motorola Solutions. Skills: IT Support, Hardware/Software Troubleshooting, System Deployment. Provide technical support. Troubleshoot hardware issues”
Industry & Context.
Troubleshooting
25% travel, Office environment, Lift up to 50 lbs
What They're Looking For.
Must Have
High School Diploma or GED, 3+ years experience, Proficient PC skills, Experience with Layer 1 Networking, Experience installing/uninstalling software, Must be a U. S. Citizen, Background check and drug test clearance
Nice to Have
Bachelor's degree in IT or CS, Prior fast-paced office experience, Linux and macOS skills desirable
What You'll Do.
Provide technical support
Troubleshoot hardware issues
Troubleshoot software issues
Respond to IT Help Desk tickets
Develop documentation
Maintain documentation
Manage on-boarding functions
Manage off-boarding functions
System configuration endpoints
System deployment endpoints
System configuration peripherals
System deployment peripherals
Full Job Description
## **Company Overview** At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. ## **Department Overview** Silvus Technologies, a leading provider of advanced MANET and MIMO communications systems, is reshaping mesh network technology for mission-critical applications – on the ground, in the air and at sea. Its battle-proven StreamCaster family of MANET radios and proprietary MN-MIMO waveform provides the vital communications link for defense, law enforcement and public safety agencies around the world, and in the toughest operational environments. With deep roots in DARPA research, Silvus Technologies develops world-class advanced communications technologies that are reshaping the tactical communications landscape. From pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data. Silvus Technologies is a wholly owned subsidiary of Motorola Solutions, Inc ## Job Description _Would you like to join an incredibly talented group of people, doing very challenging work, with the prime directive of “_[ _Keeping Our Heroes Connected_](https://www.youtube.com/watch?v=VCJ-amP0GLc) _”?_ THE OPPORTUNITY Silvus is seeking an** _Information Technology (IT) Support Specialist_** who will report to the _Senior IT Support Specialist_ on the Information Technology (IT) team. The successful individual in this role will provide technical support to end users, troubleshoot hardware and software issues, and maintain the company's
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